·Time Warner Cable
|reply to ILpt4U |
Re: Funny Customer Service Moment
said by ILpt4U:Agreed. Sometimes the difference can hit you in the wallet. I have had many problems with phone AND IM chat reps at wireless carriers quoting prices such as 0.10 cents, $0.10 cents, 0.05 cents, and so on.
Unit conversion ignorance should not be accepted or expected
It's exasperating trying to get them to understand the relevance of decimal points and units, and getting them to express them exactly as in their script or on screen without their own semi-automatic, often inaccurate, addition of a unit.
Find your USNG coordinates: