reply to Bhruic
Re: [Contest] 12 DAYS of GIVEAWAYS
said by Bhruic:The full quote, with context, is "whether for a contest or to keep us apprised of more pressing issues..." makes it clear that I don't care about contests. The concern I'm trying to express to TekSavvy is that they not extend this beyond contests and other such trivia to more important stuff. It's also meant to point out that if TekSavvy wants to include all of their customers in a promotion, Facebook and Twitter alone won't accomplish that.
I mean, in what I quoted, you specifically state "whether for a contest", which gave the impression you do care about contests.
Agreed. I've noticed over the years that much important stuff gets communicated only on DSLReports. [One example is the stop-sell on POTS transfers from Bhell. Another was the stop-sell on new cable installs. The only way to learn about them is to monitor DSLR or when you call TSI to request a transfer, which if you just gave notice to your current carrier is to late.]
Personally, I don't want TSI to be only communicating via Facebook/Twitter either
That leaves out a lot of customers who don't participate here. I'd hate to see that practice extended to Facebook and Twitter. Many other posters on this thread have expressed similar concerns so it's not just me.
As for other companies doing this sort of stuff, lately several I deal with have offered discounts and promotions restricted to registered FB users, thus excluding me and many others like me. It's a trend that I don't want to see adopted by TekSavvy, which is why I expressed my concern, and nothing more.