US Cable Support > Cox HSI > [ALL] Cox Annual Speed Upgrade

[ALL] Cox Annual Speed Upgrade

Yup, we got it around the middle of last week here in the Fort Walton Beach FL market.

Nice speed boost on Premier!

Here's the email they sent:

Congratulations! You're the proud owner of 36 Mbps.

Download, stream, share, play, surf, enjoy. Your Internet is even faster now.

We have improved your download speeds by 8 more Mbps, with speeds twelve times faster than DSL! Cox High Speed Internet now has new speeds- for the 9th straight year!

Even faster speeds for all your connected devices and needs
Includes PowerBoost® for those extra bursts when you need it
Game faster, share more, stream videos, upload with ease, and much more

Best of all, you don't have to do a thing - just enjoy!

Thanks for being a valued Cox customer.

Sincerely,

Your Cox team

Note: We're actually seeing over 50meg speed boosts using a Cisco DPC3010 now bonding 5 download channels.
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Yippz.com - Unlocked GSM Multi-SIM Smartphones and Android Mobile Phones

reply to bryant313
Here in Vegas my modem just started to channel bond on upstream. I have the ultimate tier so I'm hoping for a increase this time around but doubtful

reply to Yippz
are you seeing upstream channels bonded as well?

reply to Eclipse
yeah i have heard things but nothing has happened yet

so i am doubtful as well i mean on the cox website i get usually
27mbps down and 40mbps up with 2 upstream channels bonded of course that is all power boost

reply to Yippz
Any mention in the email or local ads about what Ultimate is getting pushed to?

No upspeed bonding in the FL markets, were dead last on most things

-Rob

reply to skeechan
i checked the Cox Arizona page and saw that their no improvements to the ultimate tier but i did see the premier increase that Yippz was talking about

reply to Rob_

reply to bryant313
We got it in Central Florida too, Premier is now 36/5Mbps with download PowerBoost up to 45Mbps and upload PowerBoost up to 6Mbps.

what were your old speeds?

reply to bryant313
I received in my bill where they increased all HSI and phone service. But Ultimate HSI rates will be lowered. Go figure.

What did the Ultimate rate drop to?

reply to Beezel
yeah i heard that HSI and phone are going up a little bit and ultimate is coming down and the reason for this is to get more customers to upgrade to ultimate of course not until the speed increase comes

It's always interesting to see what these rumors are.

What's the source? If Ultimate is going down, I'd be a happy camper, $99.00 is pricy - hopefully, our monthly cap will go up too

-Rob

i was told this by several cox techs while they were working at my home *they were actual cox techs and not contractors*

Well cox pricing has always been a market by market deal, same goes for internet speed increase's. I do think Ultimate is a little to pricey, as it is $110 a month here without any kind of discounted rate. I am lucky to be one of the first couple markets, to see the 100/20 speed upgrade for ultimate.

Which makes thing's a little better, but with such a tough economy the cheaper the better. I am luckily still saving some money on ultimate promotion deal. But once it is up, I do plan to call cox and try to get some kind of discounted rate. As I do feel being a long time customer, have had there internet service since they started offering internet service way back when. So all company's should want to help offer saving's to customer's, who have been with them a long time. I understand offering deal's to get new customer's, but to me that doesn't mean you can't look out for long time customer's who stay in good standing's paying there bill's. Also offering saving's keeps your customer's happy, and the company still makes plenty of money to be successful business imo.

reply to bryant313
I believe the ultimate rate is going down $10 or so, I don't have the paper atm. But the price I think will be around $109. But not 100% sure. If I find the paper I will post a photocopy of it.