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Rakeesh

join:2011-10-30
Mesa, AZ
reply to jsimmons

Re: [ALL] Cox Annual Speed Upgrade

This is a very unreliable test due to powerboost poisoning the results.

Use shaperprobe if you want accurate results.

sniperboyz

join:2009-10-30
Portsmouth, VA
Reviews:
·Cox HSI
reply to Yippz
For my Cox plan, we using Premier but no wondering I am getting 40 Mbps sustained but upload still went 4-10 Mbps. (Normally at 4 Mbps sustained).

Here's random server from SpeedTest.Net

Cox:




We have the devices in our networking which are smart tv, 2 iPads, 1 iPod Touch, 4 laptops, 1 Desktop, 1 PS3, 1 Xbox 360, 1 VideoPhone/VoIP, and Dell Server however, plus guest using our internet, I seen what they have are: 3 Laptops, 2 PS3, and 1 PC.

The Router we using is Apple Airport Extreme 5th Gen and Cable modem is Cisco DPC3010 with 8 bonding downstream and 4 bonding upstream. This is perfect setup and love these speed from Cox for all day. LOL


bryant313

join:2011-05-24
Las Vegas, NV
well tonight is the rumored night that their will be a speed increase keeping my fingers crossed

Rakeesh

join:2011-10-30
Mesa, AZ
Well you know what they say about rumors. Usually changes like these are preceded by a notice of downtime. (BTW that is "there" not "their".)

bryant313

join:2011-05-24
Las Vegas, NV
well i guess we will see what happens

and i apologize for poor understanding of the English language XD

Beezel

join:2008-12-15
Las Vegas, NV

1 edit
Click for full size
New status screen (logged in)
Click for full size
Voice status screen (new)
Don't know about speed increase, but I got a new firmware update tonight. The DPQ3212 has a different status page now, and when you hit log-in it now has a voice status page.

bryant313

join:2011-05-24
Las Vegas, NV
just restarted my modem and did not get the new firmware so i do not know how long it will be for my area

bryant313

join:2011-05-24
Las Vegas, NV
reply to sniperboyz
the new rumored internet speed changes are said to take place in the second quarter of this year

got my fingers crossed once again


skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS
The RI pages have been updated to reflect the new 110Mb (with PB, probably 100Mb without) tier but I can't find their AUP. What are the caps for their new Ultimate tier speeds?

»ww2.cox.com/residential/rhodeisl···ult_0329


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:79
All the stated limitations of service can be found by visiting »www.cox.com/policy


skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Yep, doubled the speed, but left the old usage caps.


digiblur
Premium
join:2002-06-03
Louisiana
said by skeechan:

Yep, doubled the speed, but left the old usage caps.

Absolutely worthless... guess its a way to get folks on business accounts.


Iceman0803

join:2012-05-18
Glendale, AZ
reply to skeechan
The pages for my area (Glendale/Phoenix) still show 55Mb max Ultimate speed. On a side note it's kind of odd because I actually get 65Mb with powerboost.


Finalnight

join:2002-05-10
Omaha, NE
reply to raven2510
said by raven2510:

said by skeechan:

That is weird. In Cox OC they have increased the speeds of at least one of their tiers every year for as many years as I can remember and current tiers are about the same as all the other markets.

I don't even get my "PAID" for speed. They over subscribe the hell out of Omaha. They are maxed for bandwidth here for sure. I never see speedboost anymore because there is no more headroom or free bandwidth.

Well duh, Centurylink here is like the D-league of providers. Though moving to east o and switching to DOCSIS 3.0 modem helped a ton.


jsimmons
Premium,MVM
join:2000-04-24
Falls Church, VA
reply to Rakeesh
said by Rakeesh:

This is a very unreliable test due to powerboost poisoning the results.

Use shaperprobe if you want accurate results.

Good Tip... Thx. Hadn't seen shaperprobe before. Tried it numerous times at different times of day/night. Gives very consistent results run-to-run:

Upstream: Burst size: 2939-3120 KB;
Shaping rate: 6384 Kbps.

Downstream: Burst size: 14465-14742 KB;
Shaping rate: 34458 Kbps.
--
"Everything should be made as simple as possible, but not one bit simpler."
- Albert Einstein

bryant313

join:2011-05-24
Las Vegas, NV

1 edit
reply to Beezel
so i called cox today and was asking about the new firmware for my Cisco DPQ3212 and was told cox does not do firmware updates and you have to download and install them your self and was told this by 3 different reps

i thought Cox was supposed to push new firmware to the modems automatically?

so i called one more time and spoke to one more rep who told me that Cisco pushes their updates through Cox and if you want the newest firmware you have to call Cisco

i have never had this many issues with trying to get some firmware before

lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Well it seems either tonight, or yesterday. My Cisco DPQ3212 firmware was updated to the Jun 1st 2012 firmware. Cox is the one who pushes the firmware update, if your modem hasn't got the update yet. It's possible cox hasn't pushed it in your area. Only tip I can give you, is you may be able to push, and hold the reset button on back of modem for about 45 second's. See if the modem picks up the new firmware while rebooting. As I have seen case's of a new firmware being pushed out, and a modem somehow missing the update. Then at a later time when the modem is rebooted, it picks up the new firmware update.

bryant313

join:2011-05-24
Las Vegas, NV
well i tried all that and still did not get the firmware update

Beezel

join:2008-12-15
Las Vegas, NV
reply to bryant313
said by bryant313:

so i called cox today and was asking about the new firmware for my Cisco DPQ3212 and was told cox does not do firmware updates and you have to download and install them your self and was told this by 3 different reps

i thought Cox was supposed to push new firmware to the modems automatically?

so i called one more time and spoke to one more rep who told me that Cisco pushes their updates through Cox and if you want the newest firmware you have to call Cisco

i have never had this many issues with trying to get some firmware before

That's because your question wasn't on their script that they read from.


jsimmons
Premium,MVM
join:2000-04-24
Falls Church, VA
reply to bryant313
said by bryant313:

so i called cox today and was asking about the new firmware for my Cisco DPQ3212 and was told cox does not do firmware updates and you have to download and install them your self and was told this by 3 different reps

Not sure if the policy/procedure has changed, but in the past I simply PM'ed one of the Cox reps on this forum asking for a firmware push to my modem. After sending them the hardware mac address, they updated it for me to the correct Cox-supported release.
--
"Everything should be made as simple as possible, but not one bit simpler."- Albert Einstein


CoxVegas

join:2011-07-25
Las Vegas, NV
kudos:10
reply to bryant313
said by bryant313:

so i called cox today and was asking about the new firmware for my Cisco DPQ3212 and was told cox does not do firmware updates and you have to download and install them your self and was told this by 3 different reps

i thought Cox was supposed to push new firmware to the modems automatically?

so i called one more time and spoke to one more rep who told me that Cisco pushes their updates through Cox and if you want the newest firmware you have to call Cisco

i have never had this many issues with trying to get some firmware before

Our front line people really don't know about the different firmwares.

New firmwares are generally slow-rolled (unless it's a security fix), automatically over a few weeks. The various people on here can force an update to an individual modem if required (usually you get a new modem with an ANCIENT firmware and it hasn't been hit by the automatic sweep yet).


odog
Cable Centric Vendor Biased
Premium,VIP
join:2001-08-05
Atlanta, GA
kudos:17
Reviews:
·Comcast
reply to Beezel
sigh.

If you can, please find out what location this happened in. It's clear we need to do a little refresher course on how modem firmware works.

BTW, the tier1 reps generally don't do manual code upgrades. The process is automated to happen in the middle of the night. During the shift between one version to another, we can however manually upgrade you to the "new" code. After that "new" code is approved, it is automatically deployed each night to any modem that doesn't have it.

bryant313

join:2011-05-24
Las Vegas, NV
reply to CoxVegas
i was able to get the new firmware

i got it some time late last night

bryant313

join:2011-05-24
Las Vegas, NV
looks like it will be year 3 of price increase followed by no internet speed increases

kboxvegas4

join:2001-11-29
Las Vegas, NV
kudos:1
Just got off the phone with Cox about my node issues, looks like the speed upgrades are hitting Jan 31st. Premiere is going to 50/10 and ultimate is going to 150/20. This is for Las Vegas, dont know about the rest of the markets.

EyeInTheSky

join:2010-09-20
Las Vegas, NV
That would be awesome....but sounds too good to be true.

bryant313

join:2011-05-24
Las Vegas, NV
reply to kboxvegas4
i certainly hope that is true but i think the rep meant to say that premier would go to 36 down and 10 up and ultimate would go to 100 down and 20 up but i could be wrong here


AnonPhx

@cox.net
I just got off the phone and was told preferred was going to be 25/5, Premier was going to 50/10 and Ultimate was being raised to 150/20.

This was for the Phoenix market and was also told it was coming Jan 31st.

Azlen

join:2010-05-03
Peoria, AZ
That's good news. I wonder if the data caps will change as well.

bryant313

join:2011-05-24
Las Vegas, NV
reply to AnonPhx
no kidding well if were getting positive results i guess it can be safe to say its very possible hopefully its true and the reps are not embellishing it