US Cable Support > Cox HSI > [ALL] Cox Annual Speed Upgrade

reply to bryant313

Re: [ALL] Cox Annual Speed Upgrade

reply to Beezel
sigh.

If you can, please find out what location this happened in. It's clear we need to do a little refresher course on how modem firmware works.

BTW, the tier1 reps generally don't do manual code upgrades. The process is automated to happen in the middle of the night. During the shift between one version to another, we can however manually upgrade you to the "new" code. After that "new" code is approved, it is automatically deployed each night to any modem that doesn't have it.

reply to CoxVegas
i was able to get the new firmware

i got it some time late last night

looks like it will be year 3 of price increase followed by no internet speed increases

Just got off the phone with Cox about my node issues, looks like the speed upgrades are hitting Jan 31st. Premiere is going to 50/10 and ultimate is going to 150/20. This is for Las Vegas, dont know about the rest of the markets.

That would be awesome....but sounds too good to be true.

reply to kboxvegas4
i certainly hope that is true but i think the rep meant to say that premier would go to 36 down and 10 up and ultimate would go to 100 down and 20 up but i could be wrong here

I just got off the phone and was told preferred was going to be 25/5, Premier was going to 50/10 and Ultimate was being raised to 150/20.

This was for the Phoenix market and was also told it was coming Jan 31st.

That's good news. I wonder if the data caps will change as well.

reply to AnonPhx
no kidding well if were getting positive results i guess it can be safe to say its very possible hopefully its true and the reps are not embellishing it

reply to AnonPhx
I was told the same thing today for Las Vegas. That's great news!

reply to bryant313
I still don't think it's impressive unless they work on the down/up ratio a little better. I want to see 50/20 in Vegas. 50-25 is even better giving it a 2-1 ratio but 50/20 will do. For crying out loud quit choking the upstreams. My network has so many video-related devices (home monitoring with 8 cameras, netflix streamed all throughout the house, 2 xboxs, video telecommunications and more). It is HORRIBLE (unbearable) with 2.5 up and 10 won't be that much more impressive to me. Let's see 20. The tech can handle so much more, so at least 20. It's like they want to keep milking it and milking it until the cow shrivels up and dies. Just get with the times already lol. I want to evolve. I want everything to evolve. Take advantage of what is about to come real soon, in regards to future tech that will require larger bandwidth pipes (and that will be nothing compared to 4k and 8k which is right around the corner).

Well jh20001 , if you really think cox is just holding back on you, you are really sadly mistake. The D3 upgrades were a big boost to the download capacity, but upstream is still very limited. With the current system in place, there is a max of 5 available upstream channel's, and the low frequency channel's are easily affected by noise related issue's. Which can cause the low channel's bandwidth capacity to be cut in half due to noise. If you want better download/upload speed ratio's, I suggest you finding a better place to live that can offer you FTTH, and has the capacity to offer the kind of speed's you want.

Because the boost in upload speed, we are starting to see with the upstream channel bonding. Is mostly likely gonna be the biggest increase in upload speed in the next couple year's. Since the next project cable company's are gonna work on is Docsis 3.1, which will help open up some more upstream capacity. For the kind of speed you would like, even if cox did that with the current setup. You want to talk about overloaded node's? Because that is what will happen on the upstream side, causing node split's, which are not cheap for the company. They are just playing it smart, while still giving a decent boost in upload speed.

The key thing that need's to be discussed next really, is the residential internet bandwidth cap's. As the current cap's have been the same for the last couple year's, and now with these bigger boost in speed's. It only makes sense the cap's should be raised some.

reply to kboxvegas4
I am skeptical of 150/20 because a few markets in New England got their upgrades and Ultimate was bumped to 100/20 and caps were unchanged.

»ww2.cox.com/residential/rhodeisl···ult_0329

150/20 would be really sweet though.

50/20!!!

It may not be official, there appears to be that premiere is now up to 45 megs according to their website.

Would be nice if Ultimate got an increase.

This is pathetic, Cox..

-Rob

reply to bryant313
Will the increases affect Business speeds?

reply to smith
i was also told the same things today when calling cox for a packet loss and tilling on the tv

i was told premier is going too
62mbps down and 12mbps up

ultimate he said was 180mbps down and 30mbps

i think these are with power boost but at these speeds power boost seems unnecessary

and yes he said it would take effect on January 31st

I think they all have no clue LOL.