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jsoto

@verizon.net

The Decline of Cablevision Outside Plant Techs

I've *had* CV/OOL back when they were the only game in town for speed (until Fios became available).

Sadly, their quality of work has gone downhill.
During Sandy, a cable came down and was hanging vertical onto the street. *the very same cables were power is strung parallel*. Weeks later, it took a good couple of calls but I finally got someone to deal with it.

They tech cut it with 8 inches of lead on *both ends* - just dangling from the bundle. Logic would make sense you just cut it free from the bundle, not only for cleanliness, but for *good cable* tidyness.

I noticed as I was walking around the neigborhood, more cuts like this. Doesn't make any sense. Why leave a tail hanging off the bundle when it's useless at this point. it should be removed from the port end or just cut flush....not a lead just dangeling down


cvtech

@optonline.net

What are you talking about???



Welluh

@optonline.net

reply to jsoto
Maybe if you posted some pictures your post would make a bit more sense?


majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

reply to jsoto
Cablevision has bigger problems to worry about. Whole areas need to be rewired. A cable that is not to any bodies house is a small problem vs rewiring whole blocks.

I was told a lot of lines were stretched and have to be restrung so that's what outside plant has been working on. A dangling wire not effecting service will just get cut for now .



jaa
Premium
join:2000-06-13
kudos:2

reply to jsoto
So based on your observation of one cable, you believe OSP techs are "in decline"??



Tru

@optonline.net

Well they hire based on who you know vs experience in optimum osp. Weed out the techs with certifications, awards and decades of time served .



limegrass69
Here's my Posting tag

join:2008-05-28

reply to jsoto
Let me guess....

If Cablevision's techs were unionized, there would be no problems.



jsoto

@verizon.net

reply to jsoto
The horizontal wire bundle....

There was a metal clamp they use along the *wire run* right before they extend it off towards the house.

if the tech went as far as getting up on a ladder to cut the wire hanging down, why not remove the metal *grip* and leave 6 inches of wire just hanging down on both sides. Sloppy work IMO.

I know this is a OOL forum and opinions may be biased..



jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

Doesn't sound like OSP to me. And based on observation of one cable where you don't know the circumstances, how do you generalize to all of OSP?

I think the number of plant-related problem posts in this forum have been going down, which would run counter to your assertion. But let's not let facts get in the way of some good OOL bashing by a FiOS customer.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.



jsoto

@verizon.net

said by jaa:

But let's not let facts get in the way of some good OOL bashing by a FiOS customer.

Like it said in my OP, I had OOL prior. And I'm not pro anything.
I'm in similar fields so I'll call it what it is - SLOPPY cable maintenance. It's sheer laziness cause instead of removing that *lash* and cut cable that is attached to it, they just cut both ends and left that *slack /slop* dangeling in the air.


jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

Yes, one example of "sloppy" and you are saying the whole OSP department has declined? What you described does not sound like something OSP would have even done.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.



sandman9r
Premium
join:2003-11-09
Bronx, NY

reply to jsoto

Re: The Decline of Cablevision Outside Plant Techs

I don't know what the OP is talking about, but I must say that ever since CV acquired that company in Wyoming, I get occasional downtime on OOL.

In addition, with OV, 'Find Me' is not consistent. Nothing is worse that when I come home and see ten missed calls; none of them went to my cell phone.

That's how I would describe the Decline of CV.

tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

reply to jsoto
Around here.. there were all sorts of telco & cableco lines dangling down that were not part of active service or were, but have since been replaced.. yeah Brooklyn is a bit of a mess after Sandy.. still, if the rules for scrap & salvage were lifted, people would take the scrap metal & waste cables off the ground and sell them for the copper-- not that these bundles would net you much.. you probably could scrounge a few thrown about plastic deposit bottles and net even more money than that, lol.

If a year goes by and they (telco & cableco) don't clean it up.. the city could end up doing the work for them and bill them respectively.. that's what happens with other Quality of Life eyesores..

I will say this.. the 3rd party techs generally want to do the quickest job they can get away with as if they're paid by the job and not the hour so the quicker they get done, the more they can make. When I had an install apt. I was left to the last time slot, and then the guy didn't want to climb the pole to re-wire a cable because it was NIGHT TIME and the job would've taken too long.. granted, I thought the cable was already laid.. as it is in most bldgs. but the line was dead. Also, they charged me for install, and I live nearby one of the depots.. the nerve!

About 50% of the cables that were dangling in my area are now gone.. maybe by June they'll get around to the other 50%..


majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

said by tmc8080:

Around here.. there were all sorts of telco & cableco lines dangling down that were not part of active service or were, but have since been replaced.. yeah Brooklyn is a bit of a mess after Sandy.. still, if the rules for scrap & salvage were lifted, people would take the scrap metal & waste cables off the ground and sell them for the copper-- not that these bundles would net you much.. you probably could scrounge a few thrown about plastic deposit bottles and net even more money than that, lol.

If a year goes by and they (telco & cableco) don't clean it up.. the city could end up doing the work for them and bill them respectively.. that's what happens with other Quality of Life eyesores..

I will say this.. the 3rd party techs generally want to do the quickest job they can get away with as if they're paid by the job and not the hour so the quicker they get done, the more they can make. When I had an install apt. I was left to the last time slot, and then the guy didn't want to climb the pole to re-wire a cable because it was NIGHT TIME and the job would've taken too long.. granted, I thought the cable was already laid.. as it is in most bldgs. but the line was dead. Also, they charged me for install, and I live nearby one of the depots.. the nerve!

About 50% of the cables that were dangling in my area are now gone.. maybe by June they'll get around to the other 50%..

Maybe it was somebody looking for scrap that cut the cables. The OP never stated it was an IO branded truck.

Outside plant has the branded bucket trucks. Ones that cannot be mistaken for contractors.


jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage

That is why I questioned whether it was OSP.

said by jsoto :

if the tech went as far as getting up on a ladder to cut the wire hanging down

No offense to OSP, but never seen those guys go up a ladder.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.

tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

reply to majortom1029
In NYC, 3rd party contracters do 90% of the install work and at least 80% outside plant work that does not require lots of skill & training.. maybe it's less in suburbs where they can't send just anybody into suburban houses or certain neighborhoods.

I see a ratio of about 10:1 contractor vehicles to branded vehicles not just around the depot, but all over brooklyn & queens where cablevision has network plant.

If you see this video, which company reminds you of Cablevision, which one reminds you of Verizon?

»www.youtube.com/watch?v=YlVDGmjz7eM

tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

reply to majortom1029
In NYC, 3rd party contracters do 90% of the install work and at least 80% outside plant work that does not require lots of skill & training.. maybe it's less in suburbs where they can't send just anybody into suburban houses or certain neighborhoods.

I see a ratio of about 10:1 contractor vehicles to branded vehicles not just around the depot, but all over brooklyn & queens where cablevision has network plant.

If you see this video, which company reminds you of Cablevision, which one reminds you of Verizon? Hint, it's s trick question

»www.youtube.com/watch?v=YlVDGmjz7eM

ShockTech

join:2002-12-11

reply to tmc8080

said by tmc8080:

In NYC, 3rd party contracters do 90% of the install work and at least 80% outside plant work that does not require lots of skill & training.. maybe it's less in suburbs where they can't send just anybody into suburban houses or certain neighborhoods.

I see a ratio of about 10:1 contractor vehicles to branded vehicles not just around the depot, but all over brooklyn & queens where cablevision has network plant.

And you got this info where? Or you are just throwing numbers out that you thought of in your head? Can you provide a source please?

frdrizzt

join:2008-05-03
Ronkonkoma, NY
Reviews:
·Optimum Online

Although the numbers are obviously completely made up without basis in actual setup, I think it also comes with a lack of understanding on what group the random people that he sees working are with. I'd guess that the bulk of the "OSP" techs seen are field service techs, and some may also be construction techs too. I'd be impressed if an onlooker could tell the percentage of OSP techs they see, never mind extrapolate the percentage of contractors in any given department for the area or outside areas.


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