Hey ABBJason my speeds have been so bad for the past 2 months, same as Bmac1024's. Here is a speedtest at 10pm of what speed i get everynight. »imgur.com/7qShy
I see the screenshot, but as I said, to look into the matter further I would need some information to identify an account. If you don't want to provide that via this website, you can always call us toll free at 888-536-9600.