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·Primus Telecommu..
reply to shahidusman

Re: [General] need Suggestion

Changing line modes won't really help your situation. The problem is noise in the line.

If you also have phone service (wet loop), check any filters first. If it happens often, try keeping an eye open if something you're doing coincides with the disconnect, ie., interference from another device (treadmill, AM radio, halogen lights, speakers, PSUs, etc..), or if it's windy or raining (usually it's only affected in aerial plants). Also check your modem logs if there is a pattern.

You must rule out your inside wiring first before calling your ISP to send a tech out, or else you can be charged. Hooking the modem up directly at the NID or demarcation point can also help you determine whether it's their network that's the problem, in which case you won't be charged anything.