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AuthorAll Replies

stu

join:2000-11-03
Patchogue, NY

reply to Miruki

Re: [OOL] how long can a customer suspend/hold services for Vaca

If you cancel they disconnect the cable at the pole. This is free as you are leaving.

When you return you must make an appointment to reconnect the cable and the tech will install all boxes you order. This cost a truck run and it cost.

When I leave for a few months I return all boxes and request basic service. It cost $13.95 a month and requires a newer TV that can receive the signal. They will try to up sell to the seasonal package.

At my return I go to the service center and just get the equipment I need. As I have been gone over 3 months I am considered a "new" customer who is upgrading and I get what new deals are available at the moment. The cost of the basic line is less then the reinstall and the saving I get as a new customer.

I do not care about the phone as I have a POTS and VOIP line.

Stu

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