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billydunwood

join:2008-04-23
united state
kudos:2
reply to Hayward

Re: Is it really that hard to double check?

said by Hayward:

said by billydunwood:

Even the packaging that is on top of the air filter says PRA136 yet I get a PRA324A air filter that is completely different that the one I ordered. My question is: How hard is it to double check the item before shipping it

Well you said the packaging said what you ordered though contents was not.
Did it appear to have been opened or repackaged? If not you really expect them to violate the packaging to be sure that is was is really in there when the outside clearly say it is what you ordered.

And its busy time.... just not time for that, especially if no reason to do so.

The packaging said the wrong air filter, the Package Slip said the right air filter. The package said PRA324A when I ordered PRA136. The SLIP/Receipt said PRA136. The package is new, unopened, just the completely wrong filter.
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No Victim=No Crime


Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
kudos:1

said by billydunwood:

said by Hayward:

said by billydunwood:

Even the packaging that is on top of the air filter says PRA136 yet I get a PRA324A air filter that is completely different that the one I ordered. My question is: How hard is it to double check the item before shipping it

Well you said the packaging said what you ordered though contents was not.
Did it appear to have been opened or repackaged? If not you really expect them to violate the packaging to be sure that is was is really in there when the outside clearly say it is what you ordered.

And its busy time.... just not time for that, especially if no reason to do so.

The packaging said the wrong air filter, the Package Slip said the right air filter. The package said PRA324A when I ordered PRA136. The SLIP/Receipt said PRA136. The package is new, unopened, just the completely wrong filter.

Well Ok but that is not what you actually typed. Maybe left out the word slip as in package slip, making it seem like you meant box.
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billydunwood

join:2008-04-23
united state
kudos:2

said by Hayward:

Well Ok but that is not what you actually typed. Maybe left out the word slip as in package slip, making it seem like you meant box.

You are completely correct, and I fixed it. Thank you for letting me know.
--
No Victim=No Crime
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