said by Hank:So I guess that because I have these issues and am do not get what I pay for I am just being a complainer.
I don't recall labeling you as anything.
My comment "and remember that generally people only post their issues in forums like these, and rarely when they're happy with their service. If FiOS was all that bad, we'd be hearing about it A LOT more."
Was in response to this comment: "she has similar to complaints to what I read from others in her area."
There was no judgement in my statement, just a general observation about how "troubleshooting forums" such as this one typically operate. And since you don't have FiOS I could hardly be talking about you at all, could I? So why so defensive in your response to my post?