Topic 'Re: A fun forums change for 2013' in forum 'Bright House Networks' - dslreports.com

Re: A fun forums change for 2013 - Be a Community Star!

Wed, 01 May 2013 21:10:19 EDT

BHNtechXpert posted : We have a new Bright House Community Star for the month of April who will be announced shortly.

Re: A fun forums change for 2013 - Be a Community Star!

Fri, 05 Apr 2013 09:46:11 EDT

BHNtechXpert posted : I agree while I love to work with you guys much of what I do is service related and the less of that the better..it means we're doing a great job. Thats okay with me...because then I can focus on some exciting things that I will probably post the invite to shortly and also work with folks on pet projects like home networking tips/tricks etc.

Re: A fun forums change for 2013 - Be a Community Star!

Fri, 05 Apr 2013 09:36:19 EDT

Keiro posted :

said by Guide_Tim:

I agree March did not see many new posts on here. Maybe it will pickup some this month :D

I noticed much the same. "... Huh, the Internet Gods must be happy with us." was my thought. :D
--
Wanderer of the Stars...

Heimkoma Services and EidolonHost

Re: A fun forums change for 2013 - Be a Community Star!

Thu, 04 Apr 2013 01:40:18 EDT

Guide_Tim posted : I agree March did not see many new posts on here. Maybe it will pickup some this month :D
--
Taft CA Bright House Customer Since 2003 Lightning 60/5 Motorola SB6141

Re: A fun forums change for 2013 - Be a Community Star!

Wed, 03 Apr 2013 22:07:38 EDT

BHNtechXpert posted : March was an odd month with lite posting and opportunities to help so I'm looking to April for finding those Community Stars!

Re: A fun forums change for 2013 - Be a Community Star!

Fri, 01 Mar 2013 16:51:34 EDT

BHNtechXpert posted : Please congratulate Keiro and Tim34CA as our February 2013 Community Stars.

Tim34CA can always be counted on to get folks to the right forums section so they get help fast and his friendly and constant desire to be helpful is much appreciated!

Keiro consistently delivered the most technically relevant and correct answers to other member questions in February. His willingness to help and technical expertise is much appreciated.

To both of you... thank you for helping make our community strong, friendly and a wealth of reliable information for our mutual friends. I'll be in touch with you over the weekend.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: A fun forums change for 2013 - Be a Community Star!

Tue, 19 Feb 2013 23:54:44 EDT

Keiro posted :

said by BHNtechXpert:

said by Keiro:

Joining in on the chorus here.

I'll offer what help I can myself.

... Though I've yet to figure out how to get my notification preferences to permanently stick to Email... :|

And you did great today :) Your first approval on your wireless explanation...good job!

Thanks! I totally forgot about interference from the microwave and phones... hah. But I thought I covered it pretty well.

Also, figured out how to get it to stick to e-mail preferences... so much appreciated on the approval. :)
--
Wanderer of the Stars...

Heimkoma Services and EidolonHost

Re: A fun forums change for 2013 - Be a Community Star!

Tue, 19 Feb 2013 18:53:47 EDT

BHNtechXpert posted :

said by Keiro:

Joining in on the chorus here.

I'll offer what help I can myself.

... Though I've yet to figure out how to get my notification preferences to permanently stick to Email... :|

And you did great today :) Your first approval on your wireless explanation...good job!
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: A fun forums change for 2013 - Be a Community Star!

Tue, 19 Feb 2013 15:52:56 EDT

Keiro posted : Joining in on the chorus here.

I'll offer what help I can myself.

... Though I've yet to figure out how to get my notification preferences to permanently stick to Email... :|

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 16 Feb 2013 23:50:30 EDT

BHNtechXpert posted :

said by bigdaddy:

said by BHNtechXpert:

Now show Mr. IT man....let's see what you're made of :)

Mr. IT Man is Coming Soon to a Data Center near you. :) lol

Be afraid...very very afraid... :)
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 16 Feb 2013 23:46:48 EDT

bigdaddy posted :

said by BHNtechXpert:

Now show Mr. IT man....let's see what you're made of :)

Mr. IT Man is Coming Soon to a Data Center near you. :) lol

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 16 Feb 2013 23:25:41 EDT

BHNtechXpert posted :

said by bigdaddy:

said by BHNtechXpert:

said by bigdaddy:

Count me in too. :)

I was hoping you would say that...

lol :)

Now show Mr. IT man....let's see what you're made of :)
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 16 Feb 2013 23:01:46 EDT

bigdaddy posted :

said by BHNtechXpert:

said by bigdaddy:

Count me in too. :)

I was hoping you would say that...

lol :)

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 16 Feb 2013 01:27:50 EDT

BHNtechXpert posted :

said by bigdaddy:

Count me in too. :)

I was hoping you would say that...

Re: A fun forums change for 2013 - Be a Community Star!

Tue, 05 Feb 2013 16:51:16 EDT

bigdaddy posted : Count me in too. :)

Re: A fun forums change for 2013 - Be a Community Star!

Tue, 05 Feb 2013 15:47:20 EDT

gigahurtz posted : I believe this is a great idea and would be happy to help out any way that I can. :)

Re: A fun forums change for 2013

Tue, 05 Feb 2013 14:50:06 EDT

sambowomble posted : Just to ask, is there a reason why maybe you are not a big fan? Is there maybe some improvements that BHN can improve, do more, do less, or anything to make you become a fan? Just curious.

Re: A fun forums change for 2013

Tue, 05 Feb 2013 07:24:31 EDT

neonhomer posted :

said by anonydad :

1. The community can no longer help with issues because they get an almost instant response telling them to go to the private forum.

I'm not a big fan of the direct forums either, but they are necessary to prevent account information from being spread across the Internet. I use them because it is a lot easier than spending hours on the phone. I've seen posts where there was community help with little to no BHN intervention.

said by anonydad :

2. You criticize and dismiss every tip, idea, and solution that is posted by anyone else than yourself.

Not necessarily. I've seen (and posted) tips/tricks/fixes that were not shot down.

I'm not a big fan of the direct forums either, but they are necessary to prevent account information from being spread across the Internet. I use them because it is a lot easier than spending hours on the phone.
--
"F is for Fire that burns down the whole town...
U is for Uranium...... Bombs...
N is for NO SURVIVORS!!!!!" Sheldon Plankton

Keep Calm and Carry On

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 02 Feb 2013 14:35:39 EDT

BHNtechXpert posted : lol

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 02 Feb 2013 11:35:15 EDT

sambowomble posted : I reminded me :-)

Re: A fun forums change for 2013 - Be a Community Star!

Sat, 02 Feb 2013 11:21:41 EDT

BHNtechXpert posted : Reminder :)

msg deleted

Sun, 30 Dec 2012 10:54:10 EDT

anon posted : deleted by a moderator

Re: A fun forums change for 2013 - Be a Community Star!

Wed, 26 Dec 2012 19:14:02 EDT

BHNtechXpert posted : Yea Sammy I think you would be a good candidate :)

Re: A fun forums change for 2013 - Be a Community Star!

Wed, 26 Dec 2012 19:12:25 EDT

sambowomble posted : Well I support about 20000 store, office, and warehouse computers as well as other data technologies such as ISDN, T1, T3, DS3, OC12, OC48 SONET and soon 10GIG connections so it would be a pleasure to help where I can. Have been and continue to be a BH subscriber and fan for many years.
--
From the Tampa Bay RoadRunner/Brighthouse Market

Re: A fun forums change for 2013 - Be a Community Star!

Wed, 26 Dec 2012 19:01:26 EDT

BHNtechXpert posted :

said by sambowomble:

It would be a great opportunity to help out especially working for a supermarket data center and providing sensible, simple, and helpful support. The more you know the more you grow and in turn able to support others.

:)

Some problems take more than one mind to solve...especially pesky networking and pc/software issues. While I try to be on top of everything its impossible to know all. Besides I think you guys really want to help each other and this is a way to recognize those who really put forth the effort here.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: A fun forums change for 2013 - Be a Community Star!

Wed, 26 Dec 2012 18:58:00 EDT

sambowomble posted : It would be a great opportunity to help out especially working for a supermarket data center and providing sensible, simple, and helpful support. The more you know the more you grow and in turn able to support others.
--
From the Tampa Bay RoadRunner/Brighthouse Market

Re: A fun forums change for 2013

Wed, 26 Dec 2012 11:10:39 EDT

Guide_Tim posted : Looks like someone woke up on the wrong side of bed this morning :(
I for one love to help and give advice especially on the internet related issues. I see others participating and helping other members in the BHN community a positive thing and I offer 100% of my support :D :D
--
Bakersfield Region Taft CA Brighthouse Customer Since 2003

Re: A fun forums change for 2013

Wed, 26 Dec 2012 11:07:29 EDT

BHNtechXpert posted :

said by anonydad :

said by BHNtechXpert:

Starting in just a few days (January 1st, 2013) I'll be looking for those community members who...

- Regularly participate in the forums and are eager to help others and share their technical experience and who offer consistently timely, accurate and sound advice.

- Share the best solution to a customer resolvable technical or service problem with one of our friends

- Share a great tech tip, workaround or method to get the most out of your Bright House Networks services and/or equipment

- Post a high quality community FAQ that benefits our community friends

Community members who consistently demonstrate the above characteristics will be recognized in our online community for their efforts.

To help you identify those tips, tricks, posts and other things that meet this criteria look for my approval flag of the post.

So here's your chance to stand out in our community and help our mutual community friends with their Bright House Networks related user resolvable concerns and also build solid online relationships here at Broadbandreports.com.

That is going to be hard to find.

1. The community can no longer help with issues because they get an almost instant response telling them to go to the private forum.

2. You criticize and dismiss every tip, idea, and solution that is posted by anyone else than yourself.

Just keep doing what you are doing, is easier than having to deal with any other ideas you have.

1. The reality is that a significant number of things posted are not customer resovable or require review of customer equipment or account data and therefore will be directed to the direct forums for a resolution. Community members should not have to wait hours or days for a response to their concerns so customer resolvable threads that remain unanswered for a period of time will get an answer from me. None of this is going to change.

2. Thats a pretty harsh statement coming from an anon poster who has never posted here or made the effort to participate in our forums previously. There is a difference between good advice and bad advice the later of which will not go unchecked as it serves the poster with the question and the community at large no good. We want the forums to be a positive place full of good and sound advice that folks can utilize not a place full of the usual broadband and cable "urban legends" and nonsense that pollutes the web.

Anyway thank you for your opinion and based on your post I take it we won't be expecting your contributions to the forums. Have an awesome 2013.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: A fun forums change for 2013

Wed, 26 Dec 2012 10:42:04 EDT

anon posted :

said by BHNtechXpert:

A fun forums change for 2013 - Be a Community Star!

Wed, 26 Dec 2012 10:18:30 EDT

BHNtechXpert posted : Starting in just a few days (January 1st, 2013) I'll be looking for those community members who...

- Regularly participate in the forums and are eager to help others and share their technical experience and who offer consistently timely, accurate and sound advice

- Share the best solutions to customer resolvable technical or service problems with one of our friends

- Share great tech tips, workarounds or methods to get the most out of your Bright House Networks services and/or equipment

- Post high quality community FAQs that benefits our community friends

Community members who consistently demonstrate the above characteristics will be recognized in our online community for their efforts.

To help you identify those tips, tricks, posts and other things that meet this criteria look for my approval flag of the post.

So here's your chance to stand out in our community and help our mutual community friends with their Bright House Networks related user resolvable concerns and also build solid online relationships here at Broadbandreports.com.

There is one catch.... you must be a registered member here at Broadbandreports as members will be tracked via their registered user ID's.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~