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zappa_x

join:2002-11-25
Jeffersonville, IN

1 edit

[Speed] Very slow speeds in Jeffersonville, IN

Clarksville (47129). Paying for 20 meg service, and have seen speeds under 5 meg consistently all month.

Gonna give them a call and demand refund and drop my service to 10 at least. Not gonna pay for service i am not receiving.



zappa_x

join:2002-11-25
Jeffersonville, IN

Called and was told there are known issues in my area and they will not send a truck. Received a credit for last few months and was told the network issues are top priority.

Suggest others with speed issues do the same, should help push for a faster resolution if they want to stop giving credits or refunds.