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Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
reply to malianx

Re: Waste of money, can't be counted on.

What date was it sent on roughly? I will look it up.

Aaron
--
We're here to help! wci.broadbandhelp@windstream.com


malianx

join:2012-11-24
Clarendon, TX

No need for rough, its clearly visible at the top of that forum as 24th of November. OVER a month ago.

I can read english, can you? Or do you not even bother to look at that forum when you tell people to post there?



Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

Ok I get the point. Thank you for your point of view. Have a good night and a great holiday season. Again, I work the public forum only.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com


malianx

join:2012-11-24
Clarendon, TX
Reviews:
·Windstream

Aha I see, so its just out of a can lies when you say:

Please post you home phone number in Windstream Direct or send us a PM and we would be happy to investigate adjusting your monthly bill.

Aaron
Specialist II

Go look up the definitions of 'we' and 'investigate'.


malianx

join:2012-11-24
Clarendon, TX
Reviews:
·Windstream

1 edit

Also, ignore anything they say about posting in the direct forum for credits. I've tried:

We apologize we are technical support and cannot make those billing changes you are requesting. So please call Billing at 800-347-1991. They can assist with your bill.

They cannot give you that, even if they lead you to believe they can, as the poster in this thread did.

If you call the number, you may get lucky and get $10 shaved off a $70 bill. I never have been so lucky even with dozens of hours spent on the phone.