|reply to Windstream |
Re: Waste of money, can't be counted on.
No need for rough, its clearly visible at the top of that forum as 24th of November. OVER a month ago.
I can read english, can you? Or do you not even bother to look at that forum when you tell people to post there?
Ok I get the point. Thank you for your point of view. Have a good night and a great holiday season. Again, I work the public forum only.
We're here to help! firstname.lastname@example.org
Aha I see, so its just out of a can lies when you say:
Please post you home phone number in Windstream Direct or send us a PM and we would be happy to investigate adjusting your monthly bill.
Go look up the definitions of 'we' and 'investigate'.
Also, ignore anything they say about posting in the direct forum for credits. I've tried:
We apologize we are technical support and cannot make those billing changes you are requesting. So please call Billing at 800-347-1991. They can assist with your bill.
They cannot give you that, even if they lead you to believe they can, as the poster in this thread did.
If you call the number, you may get lucky and get $10 shaved off a $70 bill. I never have been so lucky even with dozens of hours spent on the phone.