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frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
Reviews:
·Optimum Online
reply to DAOWAce

Re: It's that time of year again

said by DAOWAce:

Thanks to the storm and a ton of people home, the connection is now atrocious.



720p video streaming is actually impossible this time.

Give it a few more times before it annoys me to the point I force myself to start talking to people again. What a nightmare that's going to be.

You have been talking to people for months, just the wrong people. You could have contacted CV with less effort than all the posts you made in the past few months. Live chat support is nice when you don't want to be on the phone.


DAOWAce

join:2006-10-25
Flanders, NJ

said by frdrizzt:

You have been talking to people for months, just the wrong people. You could have contacted CV with less effort than all the posts you made in the past few months. Live chat support is nice when you don't want to be on the phone.

Live chat and even the direct forum here do nothing. Starting from the bottom of the pile when I have direct access to the top isn't a logical thing to do.

The only problem is that I really have an issue with speaking to people over the phone; but that's the only contact method I have, except for Wilt; though he just gets supervisors and the like to contact me, over the phone, so even that isn't an easy solution.

Ideally, I'd speak to someone via text methods, but the world is never ideal. This is why I say "until it annoys me enough".

Still; not like they're going to want to give in to a node split without a bunch of other people calling in from the same node. That's the only thing that needs to be done to resolve the issue; no more, no less. (Well, unless they can somehow add more bonding channels.. don't think that's possible right now)

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
Reviews:
·Optimum Online

Are there 5 channels in your area? I don't really know my NJ geography very well.

Nodes are generally split based on usage stats, not call volume. Whoever you want to contact, it doesn't matter to me, but before aiming for someone that high when you haven't had an issue for an extended period of time prior to October when you started posting about it.



DAOWAce

join:2006-10-25
Flanders, NJ

There have been 5 channels in my area for at least a year now.

It's actually when those channels were added that my severe packet loss issues were finally resolved.

Internet was basically 100% advertised speeds at all times back then. Fast forward a year and a half and now it's become oversaturated to the point where 'peak times' cause me to fall below half avertised speed on busy days.

The connection becomes useless for streaming even 480p video on days where a lot of people are home, like the snowstorm yesterday.

Oversaturation and oversold nodes, what CV is known for. I'm better off than most people who've had speed issues, but it's still fairly bad on those days.


Parth

join:2010-08-16
Poughkeepsie, NY

1 edit

Mine started up again now too.