| reply to deepen03
Re: [iO] New Guide Rollout Any update on when Suffolk county will get the guide on samsung boxes? |
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dm145
join:2009-12-12
Clifton, NJ Reviews:
 ·Optimum Online
| said by furnace :Any update on when Suffolk county will get the guide on samsung boxes?
top secret
not sure why, at this point, they just can't upgrade the remaining systems at once or at least over a few day period
just do the Samsung's one night then do the SA's
talk about dragging their feet |
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BobAccount deleted
join:2012-07-22
New Jersey | It may have to do with the number of call center calls they can handle as a result of the roll-out. |
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dm145
join:2009-12-12
Clifton, NJ Reviews:
·Optimum Online
| said by Bob:It may have to do with the number of call center calls they can handle as a result of the roll-out.
that's lame
you'd have to be pretty dense not to be able to figure out a new guide
how many users would waste time calling to begin for with |
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| reply to furnace
said by furnace :Any update on when Suffolk county will get the guide on samsung boxes?
MY inlaws have the new guide on their Samsung in dix hills |
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Reviews:
·Optimum Online
| reply to Bob
said by Bob:It may have to do with the number of call center calls they can handle as a result of the roll-out.
It was supposed to be done, but got bumped when another area got delayed. I'm guessing within the first full week of January.
Seeing as they were doing 3-4 areas a week for 2-3 weeks, and was originally hoped to be completed in the course of 1 month, it doesn't have to do with manpower or concerns of users being stupid. |
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| I just wish they'd fix the random freezing between 11:30-2am... Having less than 24 hours worth of guide information makes no sense for a "cloud" based guide. |
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| For me it's between 10:00 PM and 12:15 AM. |
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