·Pacific Bell - SBC
|reply to Ahuacamolli |
Re: Charter - Cost Doubled - Can't reach by telephone to cancel
Thank you for your suggestions.
1. The reference to "basic, 60Mbps" was a typing error. I had the basic, 30 Mbps service.
2. I'd been a customer of Charter's since 1998, and the cost of my services hadn't been affected by any promotional rate in a very long time.
After posting my message here I contacted the local office of one of my area's congressional representatives. A member of his staff put me in telephone contact with a representative at Charter. After determining that there are no promotions available to me, I cancelled my services from Charter. One of their technicians is scheduled to stop by my home tomorrow to pick up their equipment, and to disconnect their service to my home.
I am now sharing the use of a neighbor's ClearStream 4 Extreme Range DTV Antenna, which is installed in the shared attic space of the building in which I own a condominium unit. I am astounded with the quality of the picture and sound. I didn't know until yesterday that the the quality of the broadcasts of the local network television stations provided by Charter were so detrimentally affected by compression. While there are far fewer stations, the stations I receive are the same as those I watched before.
And I didn't know that my City's free Wi-Fi service was available to my area until I went to change the configuration of my TiVo Premier DVR to utilize the connection to the DTV antenna, and to connect it's modem to my land line telephone service. The Wi-Fi service tests at a steady 5Mbps which is more than adequate for my use.
So far, so good.