dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
11
share rss forum feed

Bob4
Account deleted

join:2012-07-22
New Jersey
reply to dm145

Re: [iO] New Guide Rollout

It may have to do with the number of call center calls they can handle as a result of the roll-out.

dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online
said by Bob4:

It may have to do with the number of call center calls they can handle as a result of the roll-out.

that's lame
you'd have to be pretty dense not to be able to figure out a new guide
how many users would waste time calling to begin for with

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
Reviews:
·Optimum Online
reply to Bob4
said by Bob4:

It may have to do with the number of call center calls they can handle as a result of the roll-out.

It was supposed to be done, but got bumped when another area got delayed. I'm guessing within the first full week of January.

Seeing as they were doing 3-4 areas a week for 2-3 weeks, and was originally hoped to be completed in the course of 1 month, it doesn't have to do with manpower or concerns of users being stupid.

andrewc2

join:2011-06-05
Matamoras, PA
I just wish they'd fix the random freezing between 11:30-2am... Having less than 24 hours worth of guide information makes no sense for a "cloud" based guide.


kickass69

join:2002-06-03
Lake Hopatcong, NJ
For me it's between 10:00 PM and 12:15 AM.