| I bought the 3COM sharkfin last year and it's been working great. Lately (in the last 2 weeks) I've been losing connection. I've had to turn off my cable modem, turn off the broadband router, wait 5 minutes, turn on the cable modem, then the router -- just to get a connection again.
I'm in Los Angeles and when I called ATT, I talked with a tech who transferred me to level 2 and they eventually told me they'd send someone over. Now they're saying that if the modem is faulty, they have to give me their modem which means I'll have to pay the extra $10 per month AND a $49 service fee for diagnosing my own modem/
I was wondering if others in Los Angeles are having the same problem so maybe it's not my cable modem. |
