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caa100

join:2004-04-02
Annandale, VA

1 edit
reply to caa100

Re: [VA] Frequent, Short Disruptions in Connectivity

Field supervisor duplicated problem at the tap, 3 days ago. Multiple calls to Cox, multiple promises that someone will call me back, still no progress.

Neighbor experiencing same runaround....

Wife calling Verizon....

caa100

join:2004-04-02
Annandale, VA
Problem was fixed sometime yesterday. What a relief.

Thanks to those on this thread who offered help and suggestions.

To those with similar issues: stay at it, keep calling, and dont accept "this is normal" for an answer.