Are there 5 channels in your area? I don't really know my NJ geography very well.
Nodes are generally split based on usage stats, not call volume. Whoever you want to contact, it doesn't matter to me, but before aiming for someone that high when you haven't had an issue for an extended period of time prior to October when you started posting about it.
There have been 5 channels in my area for at least a year now.
It's actually when those channels were added that my severe packet loss issues were finally resolved.
Internet was basically 100% advertised speeds at all times back then. Fast forward a year and a half and now it's become oversaturated to the point where 'peak times' cause me to fall below half avertised speed on busy days.
The connection becomes useless for streaming even 480p video on days where a lot of people are home, like the snowstorm yesterday.
Oversaturation and oversold nodes, what CV is known for. I'm better off than most people who've had speed issues, but it's still fairly bad on those days.