Tech was here, unfortunately someone locked the utility closet where the RCN feed comes in (And where our modem is) and I was unable to get the key.
However, the speeds today seem fine, speedtest shows our modem hitting 57/10.2 ... so maybe someone (Joe?) changed some settings on the node to allow the higher upload on the node (that was the issue back when we had 25/5)...also interesting, the techs handheld device showed we are provisioned for 60/6 internet, not 60/10 (our monthly bill shows 60/10) -- and the modem is provisioned for 66/11 as well.
Anyways, things seem OK now, he did leave me a -10 and -12 pad for the modem in case we continue having problems, as our forward power is +13 (slightly out of spec)...
When I get the key to the closet, I'll throw the -10dB pad on and see if that stabilizes our speeds even more. I'm really thinking something was changed on the node tho to allow the 10mbps upload
