| Callcentric Outgoing CNAM I just tried looking up my phone numbers with the CallWithUs lookup tool, and found it interesting that my Callcentric New York number has my name listed in the CNAM field. Just thought that was kind of nice, though I don't know how often it's passed on. |
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 Adam4Premium
join:2011-05-30
Woodland Hills, CA | I see it also displays my personal name in the CNAM when looking up my Callentric free NY DIDs.
I haven't played with this much, however, I'm also seeing, for some reason, CWU's lookup tool seems to be consistantly displaying the wrong Ratecenter info.
For example, for my 631-446 number it's showing NWYRCYZN01 but the ratecenter is really ISLIP.
For one of my VoIP.ms DIDs, 323-927, it's showing CAPITRNVLY but the ratecenter is really LSAN DA 11.
For another VoIP.ms DID, 805-624, it's showing LSAN DA 01, but the ratecenter is really SIMIVALLEY.
All the other data the lookup tool displays seems to be correct.
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Asterisk - VoIP.ms - CallWithUs - Callcentric - Google Voice - Simonics -IPKall - UKDDI |
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 Arne BolenHappy Anveo customerPremium
join:2009-06-21
Planet Earth
kudos:4
 ·Anveo
·callwithus
·Callcentric
·voip.ms
| reply to david3
Kudos to Callcentric for adding the outgoing CNAM. 
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My VoIP News |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
2 edits | reply to david3
said by david3:I just tried looking up my phone numbers with the CallWithUs lookup tool, and found it interesting that my Callcentric New York number has my name listed in the CNAM field.
Just thought that was kind of nice, though I don't know how often it's passed on.
EXACTLY !
And though I am unprepared to comment about the rate centre naming, with the help of the other participants of the next-linked thread, I researched the 'how and why' of what happens with the names of the clients (CNAM).
While its title says that it is about Anveo's INCOMING CNAM (which we DO cover at first), we end up mostly discussing CallCentric's OUTGOING CNAM.
This is the thread, from the top :
»ANVEO Inbound CID-CNAM Report
The point (on page 3) where I discover what you did on CallWithUs' lookup is HERE :
»ANVEO Inbound CID-CNAM Report
There is followup commentary both to my early observations in that thread, and to THAT particular one, so it would be best to read the whole thread, IMNSHO.
Also the thread contains some valuable links to previous discussion threads here about similar topics.
Further, this next thread has other CC info :
»CallCentric Inbound CID-CNAM Report |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
2 edits | reply to Arne Bolen
Arne, I'm not sure that CC changed anything since last August, regarding Outbound on-the-fly CNAM and/or LIDB listing of their clients.
In the thread which I linked just above, I believe that I was getting the same kind of result back then (see 2nd link).
And THIS link »www.callcentric.com/faq/31/222 still reads as before - i.e. no outbound CNAM support.
EDIT : Linked page info has now been updated as per the below post by Iscream. |
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| reply to Davesnothere
Thanks for the link to the other thread. |
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IscreamPremium
join:2009-02-17
New York, NY
kudos:5 Reviews:
 ·Verizon FiOS
| reply to Davesnothere
Thanks for pointing at that stale link.
A support for Outbound CNAM feature is provided for free for all North American DIDs since mid of February (2012).
Also, as some people have noticed it already - the Canadian CNAM is also automatically supported (that said - it takes a precedence over anything that could be in LIDB or 3rd party CNAM database) unless overwritten by an address book entry. The feature (Canadian CNAM support) was available since September (2012).
Arne - thanks for pointing out (for those who actually understand the matter) that it's not just a CNAM that is provided there, but rather a population of complete LIDB record entry, including all required line's parameters. |
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Mangowww.toao.net
join:2008-12-25
Alberta
kudos:11 Reviews:
·Anveo
 ·Shaw
·AcroVoice
·Callcentric
·callwithus
·voip.ms
·FreePhoneLine
 ·TELUS
| said by Iscream:The feature (Canadian CNAM support) was available since September (2012). How exciting!  |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:13 Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5
| reply to Iscream
Re: Callcentric Now Provides Outgoing CNAM said by Iscream:A support for Outbound CNAM feature is provided for free for all North American [CallCentric] DIDs since mid of February (2012).
Also exciting!
And here I had thought that I was just lucky.... |
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garys_2kPremium
join:2004-05-07
Farmington, MI Reviews:
·callwithus
·Callcentric
| reply to Iscream
Re: Callcentric Outgoing CNAM said by Iscream:A support for Outbound CNAM feature is provided for free for all North American DIDs since mid of February (2012).
I thought it's been almost a year. I remember the big announcement on the front page and it was a great addition to the feature set. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by garys_2k:I thought it's been almost a year. I remember the big announcement on the front page and it was a great addition to the feature set.
I must have missed the announcement, and posts here were inconclusive/inconsistent in the meantime.
»www.callcentric.com/faq/31/222
Nice detailed explanation in there now ! |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to garys_2k
BTW folks, the page of the CallCentric site where all things related to CID & CNAM are covered is :
»www.callcentric.com/faq/31 |
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IscreamPremium
join:2009-02-17
New York, NY
kudos:5 Reviews:
·Verizon FiOS
| Thanks, Dave.
One more, CLID related feature, not described in the above mentioned FAQ, is there too - it's the one defined by RFC 3261 as "in-reply-to" header.
Shortly, if you use a SIP PBX and that PBX supports (or allows configuring) "in-reply-to" header for incoming calls which are forwarded to an outbound trunk - Callcentric will assign the same outgoing caller-ID to a call which had been received and is still active with a call-ID referenced by "in-reply-to" header.
This feature allows, in a standard way, and _without_ a prior made verification with a provider/carrier, to send out a call with the same Caller-ID as an inbound call made to your PBX by an external caller from PSTN or mobile line.
Now you may forward back to PSTN, a call made to your phone extension from PSTN or Mobile networks while preserving the caller's identity and most importantly - you don't need to verify your callers' CLIDs with Callcentric prior forwarding such calls back to PSTN or another [SIP] network.
A disclaimer for telephone SPAM'ers and SCAM'ers:
Attempts to spoof 3-rd party identities are considered illegal by FCC while prevention of such a spoofing is enforced at service providers; Callcentric uses all legally and technically possible means to identify and prevent caller-ID spoofing. Such measures may include a detection, isolation and immediate blocking of violating accounts. You've been warned. |
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 UHFAll static, all day, ForeverPremium,MVM
join:2002-05-24
·Callcentric
 ·DIRECTV
 ·surpasshosting
| reply to Iscream
said by Iscream:support for Outbound CNAM feature is provided for free for all North American DIDs since mid of February (2012).
Support told me that you do NOT support outbound CNAM. Which is it? |
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IscreamPremium
join:2009-02-17
New York, NY
kudos:5
1 edit | Please look at my reply to your PM.
That support's answer to your ticket was made by Dec. 31, 2012 while the change to our policy has taken effect only since yesterday. I'm apologizing for confusion.
Edit - fixed typos. |
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UHFAll static, all day, ForeverPremium,MVM
join:2002-05-24 Reviews:
·Callcentric
·DIRECTV
·surpasshosting
| said by Iscream:Please look at my reply to your PM.
That support's answer to your ticket was made by Dec. 31, 2012 while the change to our policy has taken affect only since yesterday. I'm apologizing for confusion.
Excellent explanation in the PM! I didn't realize the policy change had just happened, so thanks for clearing things up. |
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| reply to Iscream
Thanks Iscream. Really good news on the outgoing CNAM. |
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nonymousPremium
join:2003-09-08
Glendale, AZ | reply to david3
So now do we have to pay for unpublished or is an option? |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:13 Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5
| said by nonymous:So now do we have to pay for unpublished or is an option?
If you dial *67 before your call, CallCentric will not transmit your CID or your CNAM. A default California CID will be transmitted instead. [Other companies vary in their handling of *67, and only CallCentric's *67 protects you when calling tollfree numbers].
If you want them to transmit your CID, but [not] transmit your CNAM, I am sure that you can ask them to do that, and they certainly won't charge you for that.
Keep in mind that [you the customer] provide the info that they will use for the CNAM (LIDB population), as long as you are not doing fraud.
Your Outbound CNAM information is obtained from the Company Name or First/Last Name Fields on your account, using the following hierarchy:
1. Company Name
2. First/Last Name
These updates take place weekly/bi-weekly via an automated process and generally speaking once your update is submitted, there typically is a lead time of 1-2 weeks before you will see results on your outbound calls (as other providers will need to update their records).
If you would like to update your Outbound CNAM Information, please login to the My Callcentric Account Portal and follow the "Preference" Tab. When on this page, select the "Address" tab and enter your updated First/Last or Company Name information.
When updating your Caller ID Information, please note that it is an industry standard that names submitted need to be 15 "Alpha" characters or less. Additionally, please note that you must use valid CNAM information and you cannot use the names of Government Agencies, Business Names that you are not authorized to use, obscenities, offensive names, slander, etc... Customers' who do not comply with the above detailed parameters are subject to an account review which can potentially lead to an immediate suspension or cancellation of services. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
2 edits | reply to nonymous
said by nonymous:So now do we have to pay for unpublished or is [it] an option?
Funny - with a screen name like yours - OOPS, and mine - I was expecting you to be asking that - and m'self too. 
Oddly, in the other recent thread where I was most vocal in objecting about my name being sent/published as CNAM by CC, when CC had said at the time that they did not do so (and I was soundly flamed by certain regulars here for even THINKING so), I of my own choice tried an experiment in that very section of my CC profile, to see from what point of reference my CNAM was being grabbed, and changed my name in there.
The sole result was an email from CC, mentioning (for account security purposes) that I had changed the record, but NO change in CNAM.
Armed with CC's newly published CNAM policy, I will repeat that test and report back.
= = = = = = =
It seems that the screen where CC asks us to make our changes related to CNAM is also used for other purposes by them.
Methinks (now wearing my IT/DB-Admin hat) that a new field should be added to our CC account profile records, specifically for CNAM info - and that it should self-limit to 15 characters, for any of us characters who have trouble counting. |
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