Your not the only one having trouble with the digital adapter provided by Time Warner (Cisco). We have spent numerous hours with the techs from TW on the phone and one at our house and still cannot turn on or off the sets with their remotes. Also having other problems with keeping full screen on new HD LG TV and can't change the volume. No solution in site. TW tech last time said "it is what it is". How's that for a solution to the problem. It's not your cheap TV.