Topic 'Re: IP Address not being removed from ATT Blacklist' in forum 'AT&T Southeast' - dslreports.com

Re: IP Address not being removed from ATT Blacklist

Sat, 29 Dec 2012 20:46:37 EDT

NetFixer posted :

said by Mr Anon :

If the email sending is blocked not the IP, shouldn't the OP be contacting Yahoo?

No.

My experience has been that very little is blocked by Yahoo, though it might put email in a users spam box.

Mail to an AT&T address goes first through AT&T servers, then on to yahoo. Most of the blocking is done by AT&T servers.

Absolutely correct. Yahoo! does the spam filtering, but AT&T still does the incoming email server/IP address blocking since they are indeed still the first to see incoming email to AT&T email accounts. Shown below is a test email I just sent from one of my Comcast accounts to one of my BellSouth accounts to illustrate that is so (for the doubters).

From - Sat Dec 29 19:27:48 2012X-Account-Key: account17X-UIDL: AN/FimIAAKrKUN+YgQi0fB2+gvgX-Mozilla-Status: 0001X-Mozilla-Status2: 00000000X-Mozilla-Keys:                                                                                 X-Apparently-To: myname@bellsouth.net via 98.138.197.223; Sat, 29 Dec 2012 17:27:29 -0800Received-SPF: pass (domain of comcast.net designates 76.96.62.64 as permitted sender)X-YMailISG: vBjC_58WLDvZ2.k_sv8Q_uc13XeCBPMGg_l_aSmf1oEHzy6r CffWhJjH6eWWVhsoGYW6mI_U3z4.4B8TZJqLQIK0nr5VnpTTpRgjy7SySzdR i27ypifOgbMyOjnqQ8rzNRNtAT_718BumH3.IAWAg3uxtOxOuX.oXWE.Eb66 pgDvzRNTd3ibnT57Z.UNlDXDRxvbyMfnz2YNOPzXr4j6nFvGt7l74VhaMlaz 8eE0.ZzTu5cQ6t2oI29QvRbnp3sU.BEyN6pKPuh6wXlWOsAcbRhf.uR1gwpl f3m4GzKdo9ysXSzlFQEZ6UD.Wsb1F.hvODmUfdeySuTmhA_QS.AVP9ghYr9E G9UsFOAZll85lyN0Crl3WVEgdRW1kDlbRlza7RBfCi1DLhkocOp3BwIvFe9A ZoRkXXhBRTsbbmFHQJYG9P6n2r0e3pyhO4IgL9eJb6T2rNWt97xiWd5FAmrm mmOjxl7GLR7lxr_J5bTV4.44VWR2a8ZiOQ8686GyY_9yJbWd3lT1G9KS5Ucj M9LOuR1HilohnwMw7UZ4I7Wb5GuX7DqWkiAWXe02DotaMS0Z7TcCBhzPzbUd bUeoARWcBbTswnPOzEIQJOpkDP.Q0h32.M19H4YpQQOBSyBMymPxosXlm08G WVda5_em2rxQgUJ4uRiUwCfX5GpHODiOUHY6XBUbPWZmtVDugoFicMXgjrq3 Y_KJjPHLAf.w6YRpktidSdzldxgvCCGJe_mbZiRhJI3Mm_jm2YIZ9jv4FhTq 8FAkDdRXrYYIeD6S2_uiyx3a0ECkfBShCzkCtQC.xBDUvy3H2D8aknCMXubE nrghG9maKjnxxLc4.W7JBpqmdJk.SH0DejWsn6jUBK.hMMHaFkqFAzftjLXw hIU4pPJVIu5LmGYrrQDYqKTVzjRvVxzkP1t7tJw9iWgX1wzJlzDJeg3CfLho jvo6h.ejWKTPPREa0JwcadAgpkZDLu6UWD1NeSCETIRTDD6oZHKv3lyG6mXF XuGmtZx6bufnDHY7ks65zymPoyGETkc6C57CCKjorW53P76.Yi4.9n6QUfnm .T6Eac_8Yds.8J.DESnMkdtycmk-X-Originating-IP: [76.96.62.64]Authentication-Results: mta1046.sbc.mail.mud.yahoo.com  from=comcast.net; domainkeys=neutral (no sig);  from=comcast.net; dkim=pass (ok)Received: from 204.127.217.75  (EHLO fgateway05.isp.att.net) (204.127.217.75)  by mta1046.sbc.mail.mud.yahoo.com with SMTP; Sat, 29 Dec 2012 17:27:29 -0800Received: from qmta07.westchester.pa.mail.comcast.net ([76.96.62.64])          by isp.att.net (frfwmxc05) with ESMTP          id <20121230012728M0500kopnfe>; Sun, 30 Dec 2012 01:27:28 +0000X-Originating-IP: [76.96.62.64]Received: from omta11.westchester.pa.mail.comcast.net ([76.96.62.36])by qmta07.westchester.pa.mail.comcast.net with comcastid hdRY1k0020mv7h057dTUKR; Sun, 30 Dec 2012 01:27:28 +0000Received: from [IPv6:2601:5:c80:91:e291:f5ff:fe95:beac] ([IPv6:2601:5:c80:91:e291:f5ff:fe95:beac])by omta11.westchester.pa.mail.comcast.net with comcastid hdTU1k00G2255H93XdTUcC; Sun, 30 Dec 2012 01:27:28 +0000Message-ID: <50DF9880.3040206@comcast.net>Date: Sat, 29 Dec 2012 19:27:28 -0600From: My Name User-Agent: Mozilla/5.0 (Windows NT 5.2; rv:16.0) Gecko/20121026 Firefox/16.0 SeaMonkey/2.13.2MIME-Version: 1.0To: myname@bellsouth.netSubject: Test message from Comcast account to BellSouth accountContent-Type: text/plain; charset=us-ascii; format=flowedContent-Transfer-Encoding: 7bitDKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=comcast.net;s=q20121106; t=1356830848;bh=WuTsYE9rMYyPcE0VMbLDz8KoWairbzW4b/xqLFojFAo=;h=Received:Received:Message-ID:Date:From:MIME-Version:To:Subject: Content-Type;b=Kq5I+Y9s8ZvNCgCcS8SwhCMFf4qkb5F0g/d/ZusQrIorLHhfTb771uwGLTvUBhWBD NDakGxolvzVssKip3j26qPl9o0dTRJ2be2cxYpGzcCFTQykfFm0NyNYMy1mR4FO/QY M41CIFmTZBsnO7kxUeo4wBIz75KzKhUR4MSZQTh4jHMngZ9Li4ncsFwizRqbapzHlX 1l9P+UCkiLVuXexQmIY25PrMNa1aGYYscpncJ14ac+nw2RdstZ3A3Y2KYXmV20GQo9 fK/Gu4x+OIkt7D/3JVNrTXyjyKxly+6FYATNgatSNHwcUnQUaIY53E+2PC2OcjFvjq xoLlNG0IB4zqA== This is a test message from one of my Comcast accounts to one of my BellSouth accounts

The *.isp.att.net email server gets the mail first, and then relays it to the *.mail.mud.yahoo.com server.

--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: IP Address not being removed from ATT Blacklist

Sat, 29 Dec 2012 10:36:24 EDT

nwrickert posted :

said by Mr Anon :

If the email sending is blocked not the IP, shouldn't the OP be contacting Yahoo?

Re: IP Address not being removed from ATT Blacklist

Fri, 28 Dec 2012 17:15:24 EDT

David posted : I can work on removing these but keep a few things in mind

1.) be sure to do your homework! if you are on a blacklist somewhere (mxtoolbox is what I use to check-blacklist) you can bet at&t will blacklist.

2.) rDNS delegations- top reason #2 that I find in email exchanges with tier 2 that will earn you a black list. As it was explained to me, rDNS is like having an ID to check when going in the door to a club. Are you who you say you are?

3.) Check all your IP's that are sending- I am working on one now that his mailhost got blocked and his 3rd IP was blocked by SORBS. and mcafee and others had his other IP's listed. because it was a mixed bag all of them got blocked. He currently only keeps checking one.

4.) Clean it up!- ok so your mail server got compromised and you got blacklisted... clean it up and don't make excuses as to why you got blocked or tell me (See note) "it's cheaper for me to contact you and get unblocked than it is for me to deal with it." My answer back was like "Uhhh..."

Note: Yes I got this excuse via email! An @hotmail.com address which makes it funnier!
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!

Re: IP Address not being removed from ATT Blacklist

Fri, 28 Dec 2012 14:25:25 EDT

anon posted :

said by SmokChsr:

Good luck trying to get it removed, the last time I tried (back when AT&T did their own email)...

That's a good point. If the email sending is blocked not the IP, shouldn't the OP be contacting Yahoo?

Also NormanS, made a good point too, you want to find out why you are blocked. If you are not the admin or the sender, you need to get to them and see if you NDR mesages or if the connection logs hold any clue to what is going on. I don't have my resources but there are many places online to check to see if your server is on block lists and some say why.

Re: IP Address not being removed from ATT Blacklist

Fri, 28 Dec 2012 05:14:34 EDT

SmokChsr posted : Good luck trying to get it removed, the last time I tried (back when AT&T did their own email) I got a nasty gram back from the post master basically telling me to go take a long walk off a short pier. At least it was an actual response from a person.

Re: IP Address not being removed from ATT Blacklist

Fri, 28 Dec 2012 02:32:35 EDT

NetFixer posted :

said by NormanS:

said by NetFixer:

said by t3kt3hgrrl:

The issue we have is that a client is trying to send very important emails to people who use ATT/Bellsouth/Packardbell accounts and they will not go through.

AT&T's email servers are used for Packard Bell? I was not even aware that Packard Bell still operated (or sold products) in the US.*

I noticed that as well. As a former AT&T West customer, I have to assume the OP thought that, 'pacbell.net' had something to do with "Packard Bell".

Actually that confusion is/was intentional. The name "Packard Bell" was a clever gimmick designed to make uninformed people think that there was an association with Hewlett Packard, Bell & Howell, and the multiple Bell telephone companies.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: IP Address not being removed from ATT Blacklist

Fri, 28 Dec 2012 02:11:47 EDT

NormanS posted :

said by NetFixer:

said by t3kt3hgrrl:

The issue we have is that a client is trying to send very important emails to people who use ATT/Bellsouth/Packardbell accounts and they will not go through.

AT&T's email servers are used for Packard Bell? I was not even aware that Packard Bell still operated (or sold products) in the US.*

I noticed that as well. As a former AT&T West customer, I have to assume the OP thought that, 'pacbell.net' had something to do with "Packard Bell".

To the OP: The 'pacbell.net' domain belonged to "Pacific Bell Telephone", which was bought by SBC Global in 1996.

In addition, SBC bought AT&T, changing its corporate identity to AT&T, in 2005.

And these AT&T forums are geared to users of the 'at&t Yahoo! HSI service. Their purpose is for user-to-user assistance in troubleshooting problems with the DSL service; and related user account problems.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: IP Address not being removed from ATT Blacklist

Thu, 27 Dec 2012 14:15:22 EDT

NetFixer posted :

said by t3kt3hgrrl:

The issue we have is that a client is trying to send very important emails to people who use ATT/Bellsouth/Packardbell accounts and they will not go through.

AT&T's email servers are used for Packard Bell? I was not even aware that Packard Bell still operated (or sold products) in the US.*

* I used to work for the company who assimilated the PC manufacturing entity known as Packard Bell. The current owner of the name Packard Bell only bought the name, not the company or its assets, and unless something has very recently changed, they do not even export anything using the Packard Bell brand name to North America (much less have any facilities here that would have email handled by AT&T).

I will admit that my eyesight is not what it used to be, but I don't see a US flag anywhere on the Packard Bell homepage:

[att=1]

--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

Re: IP Address not being removed from ATT Blacklist

Thu, 27 Dec 2012 13:39:13 EDT

graysonf posted : You might want to find out why the IP was blacklisted in the first place.

It would probably help your case if you could tell them why AT&T was wrong to blacklist the IP, or that you have corrected the problem that caused the IP to be blacklisted.

In the meantime, if you are running your own mail server smarthost around the problem.

IP Address not being removed from ATT Blacklist

Thu, 27 Dec 2012 13:21:07 EDT

t3kt3hgrrl posted : Hello,

The company I work at has an ip address blacklisted by ATT. We have submitted the form on the att.com/blocks site twice, the first being a week ago. We have only received the typical response stating we will hear back in 2 days.

The issue we have is that a client is trying to send very important emails to people who use ATT/Bellsouth/Packardbell accounts and they will not go through. It is an urgent situation that we get this ip removed off the blacklist immediately.

I have emailed Tier 2 and have had no response, and have been on the phone with a plethora of people. What could I do next?!

Thanks!