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TSI Danielle
Premium
join:2012-05-31
kudos:9

[Cable] Outage Toronto & Ottawa - 12/29/2012 11:17am

There is an issue emerging in both Toronto and Ottawa presenting as signal and provisioning issues on our Cable internet. A master ticket has been opened with Rogers and is being worked on. We appreciate your patience while this issue is resolved.

Danielle


Shroogu

@teksavvy.com

back up on bloor POI



iki

@blackberry.net

Still down on Greensboro POI


TheSpoon

join:2010-07-19

reply to TSI Danielle
Still down on greensboro...



mice

@rogers.com

reply to TSI Danielle
Still out in Etobicoke ON


socamonarch

join:2002-10-23
Brampton, ON

Still out in Brampton.



Anaron

join:2005-01-28
North York, ON

reply to TSI Danielle
Still down in North York (since 12:20 PM).



Magoo

@rogers.com

reply to TSI Danielle
North York still out.


Mobil

join:2011-01-02

reply to TSI Danielle
Hi. When is this issue going to be solved?. Or is there no eta?



pappu pager

@stsn.com

reply to Magoo
Down in mississauga, also


NOTORIOUS VR

join:2008-12-17
TORONTO, ON

reply to mice

said by mice :

Still out in Etobicoke ON

^^this


iki

@teksavvy.com

reply to TSI Danielle
Back up on Greensboro


knewknow

join:2010-05-21
Etobicoke, ON

reply to NOTORIOUS VR
Back up in Etobicoke...



Ceili

@teksavvy.com

reply to TSI Danielle
Back up in North York. Bathurst & Finch. 4:20pm



ryder123

@teksavvy.com

back up in mississauga



yyzUnderdog
Save the cheerleader, save the world
Premium
join:2001-11-24
Mississauga, ON

reply to TSI Danielle
Seems very sluggish (Mississauga)
--
-Tim



Anaron

join:2005-01-28
North York, ON

reply to TSI Danielle
Yeah, it's slow for me as well. It's been up since 4:30 PM and it was fine up until now.

The downstream power level for my modem doesn't look right. It's fluctuating between 0.5 and 1.0 dBmV (Motorola Surfboard SB5101N - DOCSIS 2.0).



Oleg777

@ztomy.com

Still down at Bathurst and Finch.
It is 24 down for hours now!
ANY ETA????


thenannymoh

join:2011-09-24

reply to TSI Danielle
I haven't had any problems here in Ottawa (Carling area) with my internet connection, but as of about 10:30am, I can no longer make outgoing phone calls with my tektalk. Oddly, I am able to make calls via softphone on my galaxy s3 (through the teksavvy server).

Could this be related to the outage? Or should I remain on hold for a few hours with tech help to find out for sure?

thanks!



TSIElizabeth
Premium
join:2012-08-20
kudos:3

reply to TSI Danielle
Hi There,

The provisioning issues are still ongoing at this time but we are working to resolve it, as soon as we have word on a resolution we will post here.


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