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jaynick
lit up
Premium
join:2001-02-06
Sterling Heights, MI
kudos:2
reply to RR Conductor

Re: [Bill] Is anybody else's HSI going up?

Blast is still $58.95 here. I looked at January's bill and no increase yet. Seems to be different for various markets.


nrobot80

join:2012-12-05
Union City, GA

Jaynick I believe WOW is in your area. For Comcast, WOW is direct competition for them so they keep the prices for comparable services at a comparable price. For the vast majority of Americans there are usually 2 options for wired internet service into the home, either your local telco (AT&T, Verizon, CentruyLink etc.) or your local cable provider (Comcast, Time Warner, Cox etc.) The price of getting that broadband signal into your house is going down. However the price of the manpower to deliver the signal to your home is going up. Employees of the big communication companies aren't making minimum wage, in fact some are living very well. Also keep in mind that when you receive the poor customer service over the phone it doesn't go unnoticed. I once was a tech at a large cable provider, I used to see first hand the revolving door of call center reps being hired, quitting or fired because of what they tell customers over the phone or not meeting sales quotas. The expense of hiring and training isn't cheap. When the new employees are hired they are getting paid as they go through training. Also think of the tech that comes to your home to install or make repairs on your service. Just to send that tech out is about $300 per truck roll. Don't let the tech do a lousy job, the next tech that has to come out is usually a senior tech making double of what the first tech was making, so that increases the overhead also. Let's not forget these people working for these companies are getting their services free or at a huge discount so they could care less if the price goes up, in fact they should be happy when the prices goes up because their paychecks go up.

I may be preaching the choir but the local monopolies that deliver TV, cable, and broadband services to our homes are getting away with highway robbery, why, because we continue to pay these higher prices for the crappy service we get. I for one will never allow the cable company I used to work for into my home because they provide such horrible customer service, and the reason I was terminated was bogus. A big part of the lack of competition for providers is your local franchise authority and the FCC. They are the ones who say what company can be in what area. In the 21st century TV, cable, internet can be delivered to the home via coax cable or through the telephone line. The only way to change this is to write our elected officials and let them know we need more options for internet and phone providers in our area. The US is the country that invented internet but we are near the bottom of the list of industrialized countries in terms of speeds we get but we are paying some of the highest prices for broadband per month. Countries in Europe and Asia have multiple providers that deliver fiber optic services to homes, people have a choice and they don't receive crappy service like we get here in the US. I could go on forever but I know someone has a rebuttal so let me know what's on your mind.



insomniac
Oh Yeah
Premium
join:2002-09-22
Naperville, IL
Reviews:
·Comcast

said by nrobot80:

Jaynick I believe WOW is in your area. For Comcast, WOW is direct competition for them so they keep the prices for comparable services at a comparable price.

WOW is in my area. I recently called Comcast to get them to match WOW, and they did. I was totally prepared to leave Comcast for WOW, but now I'm saving $40/month without the hassle of switching providers. The catch is that I have to call back every six months.
--
If everything seems to be going well, you've obviously overlooked something.


jaynick
lit up
Premium
join:2001-02-06
Sterling Heights, MI
kudos:2
Reviews:
·Comcast

1 edit

1 recommendation

reply to nrobot80

Click for full size
said by nrobot80:

Jaynick I believe WOW is in your area.

In my part of town I have no choices but Comcast or ATT DSL 1.5x384. No WoW here or dish or UVerse or anything else. Comcast around here has no competition whatsoever.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

1 recommendation

Click for full size
I'm in the same boat as you. My only choice is Comcast or Windstream DSL.

My present invoice shows 29.99 (Promotion/6months), but my normal offering is shown above.

wTheOnew

join:2012-03-09

said by Johkal:

I'm in the same boat as you. My only choice is Comcast or Windstream DSL.

My present invoice shows 29.99 (Promotion/6months), but my normal offering is shown above.

At least you're in an area that got the speed bump. I'm paying more than that for less than half the speed. It's depressing how expensive for the speed it is compared to a lot of other areas...


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

My area is fortunate to be fed by State College, PA which gets all the bells & whistles & has the option of Verizon FiOS. That is why we get upgraded quickly, but unfortunately Verizon ends just about 5 miles down the road from me.



RR Conductor
NWP RR Inc.,serving NW CA
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1

DSL just became available at our place this summer from AT&T, but it's the slowest package they have, 768 Kbps, not even worth the 20 bucks they want for it. There are a couple of WISP's here too, but we can't see their sites due to forest cover and hills in the way, they're kinda pricey anyway. Then there's satellite HSI, but that's expensive and has those HORRIBLE FAP's, it's really just an option for those that can't get anything else. I think Comcast knows they have a stranglehold on good, fast broadband out here, and takes full advantage of the fact to keep prices high.
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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

DSL in your area is pitiful. I just checked the Windstream offerings and have the following:

3Mbps - 47.99 w/phone - 49.99
6Mbps - 49.99 w/phone - 51.99
12Mbps - 52.99 w/phone - 54.99

Not so bad.
--
In God we trust; all others bring data!



mustang50
Premium
join:2005-05-06
Roseville, MI
Reviews:
·Comcast
reply to jaynick

Click for full size
Be prepared...it was 58.95 but next month it's 61.95.
And we're still half as fast as the northeast...


RR Conductor
NWP RR Inc.,serving NW CA
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1
reply to Johkal

said by Johkal:

DSL in your area is pitiful. I just checked the Windstream offerings and have the following:

3Mbps - 47.99 w/phone - 49.99
6Mbps - 49.99 w/phone - 51.99
12Mbps - 52.99 w/phone - 54.99

Not so bad.

Lol Yeah, true AT&T does have a lot faster DSL via UVerse in Ukiah, Willits, etc, but we're too far from the CO (located in Calpella, only about 2 physical miles from our house, but 20,000+ cable feet), which is why we are only being offered the lowest tier, I am betting they finally put in Remote Terminal's around us last summer, otherwise we still wouldn't have DSL available.
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