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« Response.Example of customer compensation »
This is a sub-selection from Hey


Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed
reply to annabelle

Re: Hey

To be honest i just want to have a rep explain the 15 business day conversation... Curiosity is getting the best of me. We also have a Rogers account setup upstairs for my wife's business and it's rock solid, support is near instant when calling and no wait times in 8 years calling customer service.

Doesn't mean Rogers aren't scum because they are but it is a well oiled machine just crappy packages and prices


annabelle

join:2012-12-29
Toronto, ON
Reviews:
·TekSavvy Cable

I agree with the pricing for Rogers. It can be ridiculously expensive without promotional plans. But like you said, wait times is really good and Rogers is generally very good about compensating for issues.

Example of customer compensation at TekSavvy:
»[Cable] Terrible customer compensation and customer service

« Response.Example of customer compensation »
This is a sub-selection from Hey