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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9
reply to bwhaley

Re: SB6141 requires regular reboot

What's the SNR?



bwhaley

@neopolitan.com

SNR hovers around 37 consistently.

I also notice that occasionally I cannot load the modem's web page.



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

With your signal levels as good as they are, they would have to shift quite far for them to go out of spec. You can monitor them throughout a 24hr period to actually see if they are massively sliding. Chances are that the signal levels aren't the issue.

There isn't a router involved here by chance?



Bwhaley

@mycingular.net

There is indeed a router. I jumped to the conclusion that it was the modem since I never notice problems with the router. What are you thinking it could be?



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

1 recommendation

Connect a PC/Laptop, etc. directly to the modem eliminating the router. Monitor your connection for a day; periodically viewing your levels & logs. If you still have issues, at least you have eliminated the router.

Out of curiosity: record if any of the frequencies are changing with either downstream or upstream.



bwhaley

@neopolitan.com

I've been monitoring this for the past 2 days and haven't needed a single reboot. Nothing changed on my end so perhaps Comcast fixed something.

Thanks very much for your assistance Johkal!



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

This was with the router in place?



bwhaley

@neopolitan.com

Yes. I actually never had to connect directly to the modem to execute the test you suggested since the problem never cropped up since my previous post.



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

Well then, that was the "easy button".

Good luck with your connection.