said by Anonymous_: It's obviously not the modem since the issue is at the 3rd hop.
"72.129.26.177" jumps from 300 to 400ms at night upto 1,000 ms "jitter" to the east coast.
seems to be happening in the day time now as well.
C:\Users\******>tracert dslreports.com
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
1 9 ms 11 ms 15 ms cpe-75-83-224-XXX.socal.res.rr.com [75.83.224.XXX]
2 8 ms 10 ms 11 ms cpe-24-24-194-157.socal.rr.com [24.24.194.157]
3 111 ms 102 ms 103 ms tge8-1.pldlcabl-cer02.socal.rr.com [72.129.26.177]
4 127 ms 126 ms 118 ms 72.129.26.174
5 85 ms 84 ms 83 ms agg24.tustca1-cr01.socal.rr.com [72.129.25.2]
6 90 ms 91 ms 93 ms 107.14.19.30
7 92 ms 107 ms 97 ms ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
8 77 ms 66 ms 69 ms xe-8-2-0.edge1.LosAngeles6.Level3.net [4.26.0.13
]
9 65 ms 77 ms 75 ms vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126
]
10 61 ms * 88 ms ae-73-73.ebr3.LosAngeles1.Level3.net [4.69.137.3
7]
11 167 ms 151 ms 153 ms 4.69.132.82
12 166 ms 171 ms 165 ms ae-81-81.csw3.Washington1.Level3.net [4.69.134.1
38]
13 181 ms 189 ms 177 ms ae-82-82.ebr2.Washington1.Level3.net [4.69.134.1
53]
14 184 ms 185 ms 188 ms ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
15 206 ms 166 ms 161 ms ae-21-52.car1.Newark1.Level3.net [4.69.156.37]
16 158 ms 147 ms 142 ms NETCCESS.car1.Newark1.Level3.net [4.26.16.186]
17 222 ms 216 ms 218 ms 0.e3-3.tbr2.mmu.nac.net [209.123.11.77]
18 235 ms 235 ms 232 ms 0.e1-1.tbr2.oct.nac.net [209.123.10.21]
19 * * * Request timed out.
20 154 ms 153 ms 149 ms www.dslreports.com [209.123.109.175]
Trace complete.
Your pings seem fine on TWC's end. Don't let a few high pings earlier in the route fool you. Many routers deprioritize pings and trace routes to focus on their main job(routing) and to help protect against DDoS attacks via ICMP. Your ping looks good on the first Level3 routers, which is out of TWC's network. That being said, your ping to dslr is kinda crappy. Seeing the averages and ignoring the spikes(you can't have 60ms pings to level3 without TWC forwarding the packets to them that quickly), level3 seems to be your issue. There have been many complaints on this forum about them. Unfortunately, yours and TWC's hands are likely tied behind your backs. Sorry to say...
