Every single evening, @ around 8pm, my downstream drops to less than half of my normal 3Mb. This makes Youtube & Hulu next-to-impossible to stream w/o buffering/stuttering issues.
Last time I rang tech, I got some dude in India that I could barely understand. But in the end, we got a local person (on remote to the CO from RI) to switch my line to another gateway. But this hasn't really cured the problem.
I shudder @ the thought of going to Comcast, but what other option is there? There's no Fios! --
Life is like a klutz in a nitro plant: one wrong slip & it's all over!