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sway0004

join:2005-04-29
Oswego, IL

3 edits

[IL] Ultra 50- slow upload and newsgroups

So for the past 48 hours i have experienced severe lag in games on ps3 making it unplayable.. i re built my pc after a fan stopped working.. to download a tv show i missed i only get 300Kb/s on newsgroups a private ssl service.. i should and have got 5700kb/s on a decent off peak hour day.. then last night and this morning im speed testing everything and i cant upload more then 2mb i was hitting 5mb with ultra service..

i am thinking they have a bad config on my modem.

im just trying to figure out why im not able to do what i have done.. and download off newsgroups

i have changed everything in my router mtu and portforwarded all necessary ports. i disconnected the router/gateway and went direct as well to no avail.

also does mediacom have a pppoe login? or know how to get nat type 1.


Boss302_1970

join:2009-12-11
I had the same issues for about 3 days, spoke with Chad and he said all was well. I was SURE i had a bad config file, I shut down the entire network, rebooted modem, machines, and router, and even went direct to modem for speedtest and all was well afterwards. I also have newsgroups service. and the downs speed is always slow when i use it , usually between 150-500 k/s via giganews


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:121
reply to sway0004
I will be happy to look into this for you. Can you send me an IM with your account or phone number? I want to verify I have the correct account.

sway0004

join:2005-04-29
Oswego, IL

2 edits
12/31/2012 12:30 AM GMT 173.23.242.183 34.66 Mb/s 2.12 Mb/s 26 ms Chicago, IL ~ 50 mi Image
12/30/2012 1:29 PM GMT 173.23.242.183 34.45 Mb/s 2.12 Mb/s 41 ms Chicago, IL ~ 50 mi Image
12/30/2012 1:12 PM GMT 173.23.242.183 43.69 Mb/s 2.24 Mb/s 23 ms Chicago, IL ~ 50 mi Image
12/30/2012 3:03 AM GMT 173.23.242.183 31.64 Mb/s 1.75 Mb/s 35 ms Chicago, IL ~ 50 mi Image
12/30/2012 2:54 AM GMT 173.23.242.183 40.98 Mb/s 1.77 Mb/s 25 ms Chicago, IL ~ 50 mi Image

just some speed test date and times

off of »spdtst-dlls.tx.centurylink.net/

Last Result:
Download Speed: 44050 kbps (5506.3 KB/sec transfer rate)
Upload Speed: 2102 kbps (262.8 KB/sec transfer rate)
Latency: 71 ms
Sunday, December 30, 2012 6:36:37 PM

sway0004

join:2005-04-29
Oswego, IL
whats the deal with the upload as of late.

it was and should 10/1 20/2 50/5 and 105/10 as advertised?

im getting 38.99/2.15 on a d3 modem

i upgraded network drivers added settings to decrease latency.

tried without router.

tried speed test and just newsgroups..living at 1200kb/s-2100kb/s not 5000kb/s-6400kb/s

i don't care about the speed tests but downloads that's should take minutes take hours because mediacom isn't supplying the proper speeds..

im not capped by the meter i have 999gig a month i have no where near it

so whats the problem.. i dont web surf all day like my wife speeds matter for me why pay 20$ more for something i dont get.. i download, games, tv shows, stream, help others with vnc, and manage websites.. i need a stable and reliable connection that's fast.

so glad mediacom isnt going to be near my new home in Oswego,IL

GLIMMER

join:2004-01-17
Fisher, IL
yeah you get comcast. remember speeds are up to with any cable provider.

sway0004

join:2005-04-29
Oswego, IL
think im going with WOW and dish or verizon


sway0oo4

@mycingular.net
So I came home today from work did some web surfing tested my connection. 20/2 still so I rebotted my modem. And it wont cycle. It boots and has all lights on but powers flickering uploads amber and link andaandamber blinks before this post however the modem was blinking in codes 3 green orange amber.. I dont know what I should do wait til tomorow or call now or what is it a line issue or a modem issue

sway0004

join:2005-04-29
Oswego, IL

1 edit
so modem was locked up. woke up this morning to find me online with the same ip..as yesterday, called tech support, they had me reset everything and couldnt see me online.. so put in a tech roll out. this is very very strange.

either modem is going bad! or something was being fixed? and or the service was reset.

do i still need a tech ?


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:121
The only drops I see in your connection over the past 24 hours that I can see was when there was an area issue. Currently your modem is online with a valid IP address.

sway0004

join:2005-04-29
Oswego, IL
chad~ there is a head end problem in the docsis servers in my area this was the 4th call the tech received on this issue.. they told me till that issue is resolved they weren't able to help me, other then, to fix and replace connections in a mist of that helping. clearing up some noise..

they said no tech over a phone or internet would see the issue as the modem and connection would be good but not bound to 2 channels. only one as there is a issue with a false channel read from the cable modem. as they called the support at the office where the head end is and reported, my connection was only using 1 channel.

that's why i wasn't receiving my normal upload and erratic download speeds.

btw i didn't get just one tech to roll out i had 2.. one was outside and one was inside.. those guys were great.. very knowledgeable.

also told me my router was quite old (wrtn300) with new firmware from wrt-dd so ill be upgrading so there is less issue in the future.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:121
Good to hear. Keep me updated as to any other issues you have.