TekSavvy → Want my 6mbps upgrade DSL

Hi,

So since we got a speed bump to 6mbps, and I notice its advertised on the website of teksavvy as 6mbps, I want to know why my line hasnt changed from 5056 to 6mbps.

Any TSI employee care to explain?

Call and ask. Maybe they forgot about you or maybe your line can't handle the upgrade.

im paying fo rit and i have nexicom tell me i coul.d get 14 megabit off my line but all i get is 4 megabit
ya know how bell thinks 100kilobytes/sec = 1 megabit
so i get 500 - 520 kilobytes
when i should get 125*6
or closer to 700

i wonder if we users proved in court they are defrauding us by line testing that a class action on bell might not be required

hint hint bell watchers get this sorted cause i know your watching.

Same for me since day one. I watched my download rate go up by 93k/sec once for a grand total of 4 seconds but I guess the bell tech must have realized I wasn't a stinkpatico customer and dropped it back down.

Not that I really feel it's an egregious violation but I have been billed for service not provided for 10 months now.

Just a reminder it's an "up to" service.

Hi There,

If you DM us in the direct forum we can have a look and see if your line can handle the upgrade.

Thanks!

Liz