Hi all - I tried to search for an answer but have had no luck.
I'm a 50/5 TWC customer and just purchased a SB6141. I am also a TWC voice customer. When I read the installation instructions via the TWC website, it advises that I need a new splitter (existing eMTA connection into splitter input and then 2 output connections into the eMTA and SB6141). I am confused - when I look at my current config TWC has a splitter in-between the wall outlet and a connection to the eMTA and ubee modem. Do I need to introduce another splitter into the mix or is this as simple as swapping the cable modems using the existing connections??