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spudz72
join:2010-03-25
Belleville, ON

spudz72 to toro

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to toro

Re: [Voip.ms] Panasonic KX-TGP551 that keeps flipping out!

said by toro:

Do you have port 5060 open (forwarded to your panasonic phone) ? It sounds like someone is probing your ip address hoping to find an unsecured ip pbx.
Try setting the phone to listen on a port other than 5060.

I checked and yes I do have port 5060 open and forwarded to my Panasonic Phone. I did notice however that it was forwarded to 192.168.0.135 and the when checking the ip of the panasonic base I see it had changed at some point to 192.168.0.136 so to get around that just now I turned off DHCP on the base and gave it a static IP of 192.168.0.162 so it will stay this way forever. On my router I changed the 5060 port from the old ip to the new static IP of the phone.

To add some more info I also have a Gigaset DX800A base which I'm using at the same time as I only have 1 handset for the panasonic so only using the panasonic for my toll free (business) line and the gigaset is still be using for the residence. I recall I had to have each base with different ports so I could get them both to work at the same time as I was having some problems with the phone not ringing. So the Panasonic is set for 5060 and the Gigaset it set for 5061. I have never now or in the past (before I had the Panasonic) saw the Gigaset have this problem.

Trimline
Premium Member
join:2004-10-24
Windermere, FL

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Trimline

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said by spudz72:

said by toro:

Do you have port 5060 open (forwarded to your panasonic phone) ? It sounds like someone is probing your ip address hoping to find an unsecured ip pbx.
Try setting the phone to listen on a port other than 5060.

. On my router I changed the 5060 port from the old ip to the new static IP of the phone.

I'm not sure you need to port forward 5060 to your phone. This may be the issue when port scanners are looking for an open vulnerability. Could you try without a port forward?
spudz72
join:2010-03-25
Belleville, ON

spudz72

Member

said by Trimline:

said by spudz72:

said by toro:

Do you have port 5060 open (forwarded to your panasonic phone) ? It sounds like someone is probing your ip address hoping to find an unsecured ip pbx.
Try setting the phone to listen on a port other than 5060.

. On my router I changed the 5060 port from the old ip to the new static IP of the phone.

I'm not sure you need to port forward 5060 to your phone. This may be the issue when port scanners are looking for an open vulnerability. Could you try without a port forward?

I think I needed to port forward or else I couldn't get my Gigaset to work at the same time. However since I received another annoying ringing this morning at 2:40am waking me up (this time CID showed test1 on the display), I want to get this fixed as it is driving me nuts.

So I tried changing the ports on the web interface of the Panasonic from the default of 5060, but no matter what port I change it to I cannot get it to register with voip.ms! It just keeps saying registering but will never register. I tried some of the recommended ports above but no go. I tried 16999, 5900, and then 5062, and no matter what it won't register?

I should mention that I am changing a bunch of the sections from 5060 to another port according to the wiki at voip.ms for the Panasonic below...

»wiki.voip.ms/article/Pan ··· -TGP_550

So I changed Registrar Server Port, Proxy Server Port, Presence Server Port, and SIP Source Domain. I assume i need to change every one of those to the new port I want?

The instant I changed all those ports back to 5060 on SIP Settings Line 1 it instantly registered with voip.ms again.

Any ideas?
grand total
join:2005-10-26
Mississauga

grand total

Member

Change ONLY the SIP Source Port to something else e.g. 12345. All the others should be 5060. Do not set up a port forward to it unless you need to.
spudz72
join:2010-03-25
Belleville, ON

spudz72

Member

said by grand total:

Change ONLY the SIP Source Port to something else e.g. 12345. All the others should be 5060. Do not set up a port forward to it unless you need to.

Thanks. I wondered about that. I set the SIP Source Port to 16999 and it's still registered.

So will leave off port forwarding for now and see if this still happens.. fingers crossed... Thanks.
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
Panasonic KX-TGP500

grand total

Member

said by spudz72:

Thanks. I wondered about that. I set the SIP Source Port to 16999 and it's still registered.

So will leave off port forwarding for now and see if this still happens.. fingers crossed... Thanks.

The real test is whether you can receive a call or not. More specifically whether you can receive a call after the phone has remained unused for a period, for example, overnight. If you can then you do not need to port forward.

What value do you have for "Keep Alive Interval"?
spudz72
join:2010-03-25
Belleville, ON

spudz72

Member

said by grand total:

said by spudz72:

Thanks. I wondered about that. I set the SIP Source Port to 16999 and it's still registered.

So will leave off port forwarding for now and see if this still happens.. fingers crossed... Thanks.

The real test is whether you can receive a call or not. More specifically whether you can receive a call after the phone has remained unused for a period, for example, overnight. If you can then you do not need to port forward.

What value do you have for "Keep Alive Interval"?

Actually now that you mention that I can't get the panasonic phone to ring at all now wether the 16999 port is forwarded or not. When it wasn't forwarded if I called my toll free line which is what's set on the panasonic for SIP Line 1 it's doesn't ring and go straight to voicemail. Even after forwarding port 16999 to the ip of the panasonic phone it still won't ring and goes straight to voicemail.

Very frustrating..
grand total
join:2005-10-26
Mississauga

grand total

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What sort of router do you have (make and model)?
spudz72
join:2010-03-25
Belleville, ON

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Forgot to answer about the keep alive setting. I checked and it appears to be set for the default of 0 which says it is disabled.
spudz72

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said by grand total:

What sort of router do you have (make and model)?

My router is a Linksys E2000.
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
Panasonic KX-TGP500

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Member

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said by spudz72:

Forgot to answer about the keep alive setting. I checked and it appears to be set for the default of 0 which says it is disabled.

Set it to 15. You will need to do this if you are to stand any chance of not needing to forward ports because your registration interval is 3600 seconds by default. I'm assuming you have not changed the phone's registration interval (not configurable in the web UI).

But first, before we go any further, try connecting your phone directly to your modem, i.e. without your router, and check that you can get the phone to ring.
DaveSin
join:2009-07-17

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DaveSin to spudz72

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Below is the working Port settings I have for VOIP.ms on the Panasonic KX-TGP551.

Registrar Server Port         [5070]
Proxy Server Port             [5070]
Presence Server Port          [5070]
Outbound Proxy Server Port    [5060] ***
Source Port                   [5070]
 

*** I think this needs to be set to 5060 in order to get the device to registered.
spudz72
join:2010-03-25
Belleville, ON

spudz72

Member

said by DaveSin:

Below is the working Port settings I have for VOIP.ms on the Panasonic KX-TGP551.

Registrar Server Port         [5070]
Proxy Server Port             [5070]
Presence Server Port          [5070]
Outbound Proxy Server Port    [5060] ***
Source Port                   [5070]
 

*** I think this needs to be set to 5060 in order to get the device to registered.

No go for me. Won't even let me save those settings. Gives the error in red "Failed (Parameter Error)" after clicking the save button.
spudz72

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said by grand total:

said by spudz72:

Forgot to answer about the keep alive setting. I checked and it appears to be set for the default of 0 which says it is disabled.

Set it to 15. You will need to do this if you are to stand any chance of not needing to forward ports because your registration interval is 3600 seconds by default. I'm assuming you have not changed the phone's registration interval (not configurable in the web UI).

But first, before we go any further, try connecting your phone directly to your modem, i.e. without your router, and check that you can get the phone to ring.

Ok I set the Keepalive to 15. I have not changed the phones registration interval ever.

Just now I changed only the SIP Source Port to 16999 and all other ports are still set for 5060 and after changing keepalive to 15 I tried calling my toll free number and the phone rang. This is without port forwarding and the phone is plugged into the router. So we will see if this remains this way after a while. If I have problems I will connect it directly to my modem and report back.. Thanks.

XCOM
digitalnUll
Premium Member
join:2002-06-10
Spring, TX

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zapattack
join:2012-07-02
CANADA

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The V.MS Wiki notes the recommended Reg Expire of 180s can only be set with a config. file for a Panasonic.
Can someone explain the relationship between Registration Period and RegisterExpires settings?
The OBi defaults are 60/3600.
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
Panasonic KX-TGP500

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said by spudz72:

Ok I set the Keepalive to 15. I have not changed the phones registration interval ever.

Just now I changed only the SIP Source Port to 16999 and all other ports are still set for 5060 and after changing keepalive to 15 I tried calling my toll free number and the phone rang. This is without port forwarding and the phone is plugged into the router. So we will see if this remains this way after a while. If I have problems I will connect it directly to my modem and report back. Thanks.

It looks like I was careless with my terms, I wrote "registration interval" but what I should have written is "REG_EXPIRE_TIME" which defaults to 3600 seconds and is the length of time that registration remains valid.

I'm glad it's working now.
spudz72
join:2010-03-25
Belleville, ON

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said by grand total:

said by spudz72:

Forgot to answer about the keep alive setting. I checked and it appears to be set for the default of 0 which says it is disabled.

Set it to 15. You will need to do this if you are to stand any chance of not needing to forward ports because your registration interval is 3600 seconds by default. I'm assuming you have not changed the phone's registration interval (not configurable in the web UI).

But first, before we go any further, try connecting your phone directly to your modem, i.e. without your router, and check that you can get the phone to ring.

Just an update that it is now Jan 8th so 9 days since I made the changes you requested and so far have not had the phone randomly start ringing all 3 lines like it was before. So will keep my fingers crossed that the problem has been licked. Thanks again.
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
Panasonic KX-TGP500

grand total

Member

said by spudz72:

Just an update that it is now Jan 8th so 9 days since I made the changes you requested and so far have not had the phone randomly start ringing all 3 lines like it was before. So will keep my fingers crossed that the problem has been licked. Thanks again.

Glad to hear it.