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yyzlhr

join:2012-09-03
Scarborough, ON
kudos:4
reply to J E F F

Re: HELP, Wireless! Dinged $383.5 in SMS Charges. What to do?

said by J E F F See Profile
Not true. You will get through. More accurately, they'll call you at a certain time. If you're willing to stay on the phone for 2 hours.

I think a $350 overcharge is worth 2 hours. That's more than a lawyer makes after taxes.
[/BQUOTE :

Not all calls are to be transferred to the office of the president.

Also there is no need to stay on the phone for two hours and there is no need to get lawyers involved. So much easier to file a complaint online and have someone call you back, if you don't answer they always send you an e-mail with their direct phone number and extension.



J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..

I found it easier being on the phone and checking out this site, by then I got through.

As I said, too, they're the only ones that are willing to help out if a mistake might have been made with either party.
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein