| Upload :: 12 Kbps 2 kB/s After Midnight
Time for a Truck Roll...when it gets this slow, your downloads take a hit also. Recently, upload speed flat-lined around 30 Kbps, but downloads were still great. At 12 Kbps, videos buffer more.
You can only do one task at a time, but if multiple pages are loaded, it tends to freeze when these pages are sending/receiving stuff; so, you have to view only one URL without multiple pages up/running.
In two days and eleven hours, there has only been one Loss of Sync Count; either TRIA is defective, or Exede's side has an issue. I would have thought there would be more sync counts lost. I suspect TRIA has fizzled.
If you reboot SB2, it may take around 1/2 hour to function...get online.
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| Around 8 AM CST
2 days, 19 hours: Loss of Sync Count 1
Rx SNR: 11.0 dB
Service Tech on vacation...maybe Wednesday
23 Kbps Upload; 18 Mbps Download
Awhile back, upload speed would be much higher this time of the day
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| reply to DrStrangLov
WB-1: 163 Exede 5
Update - Since Tuesday, the Tx RF Power is running about 4 dBm lower, at around 30.5dBm now.
Primetime: 6:30 PM CST
Download :: 2.3 Mbps
Upload :: 57 Kbps
But, early morning today, 6:53 am, upload hit 1.27 Mbps; download 9.24 Mbps. Loss of Sync Count is essentially stable; fit for duty.
I did some zip code checking for this beam, and Exede's site indicates no new installs.
Wildblue legacy users on this beam had their speeds increased in past month or so, so this takes a hit on Exede 5 users' speeds, with slower speeds than before for Exede 5 users. I doubt if 20 Mbps download will be seen again on this beam.
Hence, this pattern suggests ViaSat has changed modulation/coding which lowers Tx RF Power observed, that there is nothing wrong with TRIA, and that uplink/downlink speeds have taken a hit, due to Wildblue Legacy users getting higher speeds.
I haven't been to any video sites yet, but uplink speed needs to be pinch higher. 60 Kbps uplink is just enough for a single computer user.
LNFZ, about 1 AM, seemed to have decent/good speeds.
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| It would be nice if these network engineers get it figured out. Maybe the folks over at Los Alamos National Laboratory could lend them a hand, those that built the High Performance Parallel Interface. It's all about configurations and timing...Hello...
Around 11 PM CST, and I fricking know there ain't that many folks online on WB-1-163
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| reply to DrStrangLov
Your upload speeds rival dialup. 
How long has this been going on for now? Been a while. |
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| Note - I have hooked notebook direct to SB2, and it makes no difference.
Can anyone explain what's going on? Network configuration issue, or is SB2/TRIA defective? And yes, I even have stall outs...I used "Re Preview" in this post, and I had to wait/wait for page to be reloaded.
11:10:33 pm
12:11:17 am
12:16:02 am
12:23:48 am
12:25:29 am
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1 edit | reply to silbaco
said by silbaco:How long has this been going on for now?
2012-11-24 - »WB-1: 163 Riverside-Phoenix Network
2012-12-19 - »16 Kbps to 50 Kbps Upload
Even though its can do fast speeds now, page loads drag. But, I can watch a Youtube video like this fine:
»www.youtube.com/watch?v=_d6KuiuteIA |
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| reply to DrStrangLov
Thu Jan 03 2013 @ 1:20:16 am
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 wm4bama
join:2012-05-10
Goodwater, AL | reply to DrStrangLov
All the posts you made with slow upload speeds show small file sizes were used for the test (256KB or less), and all the faster results shown used 1MB file size.
To be consistent from test to test try to always use a large file size for your upload tests...like 1MB or larger..
We all experience the "speed bursts" caused by the traffic management scheme used by WB/Exede...a larger test file will tend to allow these "bursts" to give better overall results.
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Exede12, ViaSat-1, beam 342, Albuquerque Gateway, Denver AcceleNet servers |
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| reply to DrStrangLov
Tx RF Power: 24.2dBm
First test went smooth...then wait/wait/wait for pages to load....lowest download speed I"ve ever seen
Called Tech....of course he has to "check something."
Thu Jan 03 2013 @ 8:22:04 am
Thu Jan 03 2013 @ 8:30:19 am
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| reply to wm4bama
said by wm4bama:All the posts you made with slow upload speeds show small file sizes were used...To be consistent
Pages will hang-wait-wait-wait...longer test sizes have caused time-outs on Testmy.
I'm fully aware....examine that 6 Mbyte download test...slow, real slow.
Test size has nothing to do with this issue...something is causing system to hang...either SB2/TRIA or Network folks have screwed the pooch.
Is it Cisco's traffic control screwing the pooch...is it a bad uplink waveform screwing the pooch.
I have a feeling its a defective uplink waveform, but is it due to TRIA or SB2. |
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| reply to silbaco
said by silbaco:How long has this been going on for now? Been a while. Tech calls back and suggests to call this toll-free number. CSR attempts to suggest she's a part of my local coop, so I asked her who is Kenny...FAIL, she blew the test. Kenny is the main service tech.
So, the tech looked at my stats, which I can see also, and refers me to this toll free number, even though I explained this matter has been going on since November. And CSR attempts to go thru the "drill," and I say Good-Bye.
I've used a desktop and notebook, with and without router, to verify its on ViaSat's end. Today, I'm going to do a fresh Vista install on an extra computer, and do one more set of speed-tests.
SB2 modem's middle two lights, when visiting a larger webpage, like this,
»www.viralvideocenter.com/
will keep on "dancing" on/on, and it takes some 20 seconds to load this page. And after surfing for awhile, these two lights will really get going, and nothing happens...wait/wait/wait...so, I power cycle SB2 modem, and then wait about 20 minutes for it to re-connect to network.
Based upon SB2 modem's activity (light dancing), I suspect uplink waveform is screwing the pooch...but, does ViaSat have a means to check how many resends are happening? If I had this data, I might know more. Ping tests all come back good...which makes me wonder if problem is defective SB2 modem, or its firmware.
It's clear to me, that SB2 diagnostic info is worthless in this matter.
With ping tests coming back good, can I conclude this is a SB2 issue, or NETWORK issue...I have no idea how that Black Box (SB2) works. |
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| Network Management Policy; Exede by ViaSat Tx RF Power: 28.4dBm
Rx SNR: 11.0 dB
Using AMD 9650 Quad-Core (HP) using Linux Mint and Vista, along with fresh install of Linux Mint-13 on that computer, my conclusion now points to Exede's Network Management Policy is either mis-configured, or other Network issues exist.
Noon hour test conditons - First, do a testmy, then Youtube video, then back to Testmy.
When watching this video, 1957 CONFIDENTIAL! THE EDSEL Complete Film for Ford Managers 3 of 4 , at 4:19 minutes into this 4:56 minute video, it had finished loading. But, when watching Linux's system monitor, one could see the long pauses between "burst" downloads.
When this Network Management equipment kicks in, especially with slower uplink speeds, it ends up screwing the pooch for obtaining web pages....and then those two middle lights go blink-bonkers as more/more surfing persists.
I sincerely think this is a Network Management problem that due to its clamping down, this causes other SB2 issues.
As Dankberg said
For Dankberg, who never appears at a conference without quoting the latest Cisco Systems Internet traffic report, this was all too predictable. “People want to make the broadband story complicated, but it’s really very simple,” he said in the interview. “It’s about bandwidth, bandwidth and bandwidth.”
Hello Network Engineers, your network settings on Cisco's traffic equipment are screwing the pooch, imho.
WB-1: 163
PS: ViaSat (Exede) sent an email after I "hung up:"
"Your opinion is very important to us!"
Well, see the above, your Cisco settings are screwing the pooch...and remember,
"it’s really very simple,” he said in the interview. “It’s about bandwidth, bandwidth and bandwidth.” |
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wm4bama
join:2012-05-10
Goodwater, AL | I think you're seeing the results of WB increasing the speeds for all the old Legacy customers that share bandwidth with you on your spot-beam.
I remember when I was on the Value Pak that when the beams started to over-sell that WB took bandwidth from the upload side to allow more customers to get "better" download speeds..
My upload speed dropped to 100kbs and stayed there.
Don't have any data or knowledge sources to support that but it seems your slow upload speeds began to happen soon after they announced faster speeds for all existing Legacy customers.
For geographic areas like yours, where ViaSat-1 beams are not available, you may be stuck with this unless WB/Exede adjust their bandwidth management software.
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Exede12, ViaSat-1, beam 342, Albuquerque Gateway, Denver AcceleNet servers |
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| said by wm4bama:I think you're seeing the results of WB increasing the speeds for all the old Legacy customers that share bandwidth with you on your spot-beam. 
But, SB2 modem can't deal with these delays, due to limited (reduced) uplink speeds. |
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| reply to DrStrangLov
Re: Upload :: 12 Kbps 2 kB/s 24.2 dBm = .263 W
which is too small. Do you know your Tx IF power at the time of that reading?
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Wildblue Value Pack, beam 31, Riverside gateway |
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| Currently, and note values change, so these were copied/pasted, one at a time.
Tx IF Power: -26.6dBm
Tx RF Power: 30.0dBm
Note - Exede uses a bigger dish
Upload :: 49 Kbps Thu Jan 03 2013 @ 8:46:58 pm
Download :: 10 Mbps Thu Jan 03 2013 @ 8:47:30 pm
Service Tech just looks at SVT screen; you know; good to go. |
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| reply to DrStrangLov
Here is what Windows 7 Task Manager shows for my upload speed while loading that page at about 8 pm MST. Task Manager's update speed was set to high.
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Wildblue Value Pack, beam 31, Riverside gateway |
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1 edit | reply to DrStrangLov
Tx IF Power: -26.6dBm = 2.19 µW
Tx RF Power: 30.0dBm = 1.00 W
gain = 457,000
Upload :: 49 Kbps Thu Jan 03 2013 @ 8:46:58 pm
Download :: 10 Mbps Thu Jan 03 2013 @ 8:47:30 pm
Your download speed is good, your upload speed sucks, your gain is a little low, your Tx IF power seems within range and your Tx RF power is lower than normal.
Does anyone know the range for Tx IF power for Exede modems? For Wildblue modems the range is -18 dBm to -30 dBm (1.00 µW to 15.8 µW).
Maybe you have a very clear sky with little water vapor, but there is a chance the transmitter in your TRIA is dying.
Because the Network Management Policy would slow your download speed too, it is not the explanation.
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Wildblue Value Pack, beam 31, Riverside gateway |
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| said by Spice300:Maybe you have a very clear sky with little water vapor -7°C (20°F) Humidity89% Visibility10.00 mi
Did ViaSat/WildBlue recently increase the speeds on WildBlue Plans?
Yes, effective November 19, 2012, our legacy WildBlue plans’ speeds were increased by more than double their original speeds. No other changes were made to plans at this time. Exede's Beam 62 (eastern Washington) and Beam 163 (mine) are both closed for new customers. Beam 62 users experience more painfully wait/wait/wait loading, stall outs.
Web pages with lots of graphical elements do not allways load these elements, even here at BBR; if you know they are missing, you have to reload the page; that video site URL, for instance, when I loaded it tonight omitted the "center" section, and took over 20 seconds to load.
Exede's network engineers need to be moved to eastern Oregon and to say York, Ne. They need to experience the dynamic effects of SB2 modem shooting craps under low uplink speeds.
All they have to do is setup committed information rate (CIR) to around 23 Kbps on their Exede 12 system to get a byte on reality.
They need to experience the "joys" of watching in lower left hand corner of their web browser each element being loaded...see picture. |
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