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agmattas

join:2008-12-02

[Speed Issues] Portage, MI

I'm having slow speeds in MI. My down stream is fluctuating between 20 and 40 MB (I pay for 30), and my upstream is a nice speedy .12MB the times I'm actually able to get it to test out.

I talked to the charter rep and she insisted there isn't any problem. And I'd have to have a technician come out, however this worked great until last night.

It also seems to take longer then usual to get sync on a modem reboot.

I took my router out of the equation and used Ethernet.

Ran a trace route to google.com and no hop was greater then 22ms, which is slower than usual but it probably coincides with the slow up stream.

For my 4 downstream channels SNR is all ~37.5 dbmV

My upstream channel power is ~45dBmV and my downstream is 3.2dBMv

So it looks like I have a good connection so at this point I have to assume it's something within the cable network beyond my cable head.f

Anyone have any ideas?


BF69
Premium
join:2004-07-28
Camden, TN

22 ms is far from being slow.


agmattas

join:2008-12-02

I agree, but I usually am around 12-14 on wireless 10 on Ethernet.

I just finally got someone to acknowledge that they are doing maintenance on the backhauls coming into Portage.


Warboy

join:2008-12-20
Kalamazoo, MI

Ive had issues here in Kalamazoo, My ping was avg between 8-17ms on a chicago server, but the speed itself was ranging from 8-68mbps.


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