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John30549

join:2012-12-30
Jefferson, GA

Horrible down speeds starting at 5pm in 30549 Jefferson, Ga

[Slow speeds] Horrible down speeds starting at 5pm in 30549
The last 2 weeks have been horrible in Jefferson, Ga.

I pay for 6Mbps/768kbps. Starting at 5pm, we get horrible speeds 700kbs down, upload is typical in the 500/700kbps.

Pings go from 14ms normal, to 400~600ms. I reset modem and get new IP for a 30~120ms ping and no change in down speeds.

The 50.xxx.xxx.xxx subnet is horrible for me. If I am lucky to get in the 7x.xxx.xxx.xxx the down is better, but only at 1.0~2.0Mbps.

What am I to do? I have called tech support a couple times, only to be told there is an overcapacity issue.


malianx

join:2012-11-24
Clarendon, TX

You can wait, for an unknown, and possibly long (read: years) time with zero information. Or you can switch providers.


Jeffrez

join:2012-10-28
Jefferson, GA
reply to John30549

30549 was promised a 12-31-12 repair date, which of course is today...... Not sure why WS thinks lying is the way to go on these estimated repair dates? I have been given various repair dates over the years.


John30549

join:2012-12-30
Jefferson, GA

Still happening. Nothing fixed. Placed post in windstream direct, have not heard anything there either.


Jeffrez

join:2012-10-28
Jefferson, GA
reply to John30549

John this is what I have now in Jefferson. Amazing seeing how the kids are all in school.



malianx

join:2012-11-24
Clarendon, TX

Get used to it, or switch providers. It's not going to get any better as long as they stay in business.


John30549

join:2012-12-30
Jefferson, GA

We are stuck. Unless you can afford multiple T1's


John30549

join:2012-12-30
Jefferson, GA



John30549

join:2012-12-30
Jefferson, GA
reply to John30549



ScotGa

join:2009-11-12
Commerce, GA
reply to John30549

12mb/768 service. rarely a problem in down town at work.




Did have peak hour slow down at home about 4 years ago. Got on here, told techs about it, I used ping plotter to find the offending bottleneck, forwarded to techs, was fixed in a couple weeks. Not a slow down since.

John30549

join:2012-12-30
Jefferson, GA

Here we are again.



AZinOH

join:2007-04-25
Swanton, OH
Reviews:
·Windstream

Near peak time...not ideal for 12 MB service but not terrible either:









John30549

join:2012-12-30
Jefferson, GA

I really wouldn't even be here if I was getting HALF of what I paid for, only because I wouldn't be hearing crap from the family.

The fact that I am getting 1/10th of what I am paying for, and the speed is unacceptable to the family use, is what my issue is.


John30549

join:2012-12-30
Jefferson, GA
reply to John30549

Host Information
1,h1.16.96.50.dynamic.ip.windstream.net,50.96.16.1
2,h230.112.186.173.static.ip.windstream.net,173.186.112.230
3,h112.72.102.166.static.ip.windstream.net,166.102.72.112
4,h100.222.39.162.dynamic.ip.windstream.net,162.39.222.100
5,h13.72.102.166.static.ip.windstream.net,166.102.72.13
6, -------------- ,72.14.239.100
7, -------------- ,66.249.94.24
8, -------------- ,209.85.254.249
9,,-
10,gh-in-f106.1e100.net,74.125.130.106

Sample Information
"1/17/2013 8:39:38 PM",438,440,409,379,386,459,418,N/A,*,456
"1/17/2013 8:39:53 PM",428,458,420,477,437,458,451,N/A,*,431
"1/17/2013 8:40:08 PM",473,467,476,442,404,410,N/A,N/A,*,480
"1/17/2013 8:40:23 PM",477,486,487,498,507,515,N/A,557,*,437
"1/17/2013 8:40:38 PM",526,555,566,588,550,553,557,N/A,*,523
"1/17/2013 8:40:53 PM",535,*,547,537,497,544,573,553,*,494
"1/17/2013 8:41:08 PM",279,285,326,314,301,339,334,N/A,*,318
"1/17/2013 8:41:23 PM",79,74,104,91,87,84,116,N/A,*,83
"1/17/2013 8:41:38 PM",*,*,546,507,503,561,524,N/A,*,*


Expand your moderator at work

John30549

join:2012-12-30
Jefferson, GA
reply to John30549

Re: Horrible down speeds starting at 5pm in 30549 Jefferson, Ga

Host Information
1,h1.96.96.50.dynamic.ip.windstream.net,50.96.96.1
2,h68.222.39.162.dynamic.ip.windstream.net,162.39.222.68
3,h214.112.186.173.static.ip.windstream.net,173.186.112.214
4,h82.72.102.166.static.ip.windstream.net,166.102.72.82
5,h13.72.102.166.static.ip.windstream.net,166.102.72.13
6, -------------- ,64.233.174.2
7, -------------- ,66.249.94.6
8, -------------- ,209.85.254.247
9,,-
10,gh-in-f105.1e100.net,74.125.130.105

Sample Information
"1/27/2013 7:30:49 PM",343,366,361,355,392,387,418,N/A,*,340
"1/27/2013 7:31:04 PM",480,484,*,495,473,*,N/A,N/A,*,451
"1/27/2013 7:31:19 PM",389,386,403,410,389,404,402,N/A,*,391
"1/27/2013 7:31:34 PM",452,451,460,458,458,543,527,488,*,446
"1/27/2013 7:31:49 PM",527,529,499,507,504,501,490,N/A,*,528
"1/27/2013 7:32:04 PM",440,400,437,454,414,447,444,N/A,*,442
"1/27/2013 7:32:19 PM",519,517,516,*,*,*,527,N/A,*,522
"1/27/2013 7:32:34 PM",351,347,370,368,365,356,N/A,N/A,*,354
"1/27/2013 7:32:49 PM",456,446,444,445,451,466,N/A,N/A,*,466