fxsti
join:2012-12-31
Oakville, ON | Start Communications After years with Cogeco, I have just ordered the Advanced Cable Internet Service with Start Communications. Nothing wrong with Cogeco, just kept on going over my cap, so dollar for dollar, the Start package looks better.
Cogeco retentions offered me their "new activation package" if I stayed with them. Would have saved me a bit for the first year.
Sign up with Start was quick, friendly and easy as it should be.
I will try to update this (my first) post once I receive the modem
in 10 business days from the New Year. |
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bt
join:2009-02-26
canada
kudos:1 | Once you've got more experience with them, I would also suggest posting a review here: »/dorateform/ISP/2941 |
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You won't regret your decision  |
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And just in case you hadn't found this yet...
DSLR Forum... »Start Communications |
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Reviews:
 ·Start Communicat..
| Better that we get more posts concerning Start Communications in the main Canadian Broadband forum. The more Start topics there are here, the better chance that the mods will move the Start forum into the main "Canadian" section -- for greater visibility. |
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Start is probably the best ISP I have ever been with. Their tech support/accounting respond time is extremely fast and I'm getting amazing speeds. There is honestly nothing I can complain about except price which is always a complaint for me lol |
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 dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
·Start Communicat..
 ·Cogeco Cable
·TekSavvy DSL
·Caneris
| reply to silvercat
said by silvercat: better chance that the mods will move the Start forum into the main "Canadian" section -- for greater visibility.
+1
Mike |
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Reviews:
·Start Communicat..
 ·voip.ms
·Rogers Hi-Speed
| reply to silvercat
said by silvercat:Better that we get more posts concerning Start Communications in the main Canadian Broadband forum. The more Start topics there are here, the better chance that the mods will move the Start forum into the main "Canadian" section -- for greater visibility. For that to happen, people would have to stop just adding to the humongous Start thread and start new threads when they have a question. |
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Reviews:
·Start Communicat..
·Acanac
·Rogers Hi-Speed
| reply to fxsti
Another happy 'start.ca' customer here.
Reading this thread I wonder..will start ever have it's own 'forum' here (yes, I know there is one but it's virtually impossible to find)? Start.ca works, support is good, price is the best (for me) and setup was idiot proof. Doesn't it take a load of threads for mods here to decide to move an ISP to the "Canadian catagory" forum? If start keeps on doing everything right, then I doubt we'll see them in the Canadian forum...in other words..the ISP's with the most complaints and problems seem to be front and center... |
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Reviews:
·Start Communicat..
| said by jackie999:Another happy 'start.ca' customer here.
Reading this thread I wonder..will start ever have it's own 'forum' here (yes, I know there is one but it's virtually impossible to find)? Start.ca works, support is good, price is the best (for me) and setup was idiot proof. Doesn't it take a load of threads for mods here to decide to move an ISP to the "Canadian catagory" forum? If start keeps on doing everything right, then I doubt we'll see them in the Canadian forum...in other words..the ISP's with the most complaints and problems seem to be front and center...
Well remember initially there were loads of Teksavvy related threads in the Canadian Broadband forum (and also don't remember the overwhelming majority of those threads being negative ) before a new forum was created for Teksavvy (and easy to find).
Edit: i think the real solution is to not discourage people from creating new threads (with the subject having to do with Start) in Canadian Broadband. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by silvercat:said by jackie999:Another happy 'start.ca' customer here.
Reading this thread I wonder..will start ever have it's own 'forum' here (yes, I know there is one but it's virtually impossible to find) ? ....
....I think the real solution is to NOT discourage people from creating new threads (with the subject having to do with Start) in Canadian Broadband.
I'm glad that you both are pleased with START.
Though I personally do not find the 'Junior START forum' »Start Communications hard to find in the least, it's a tough call whether to post our individual START-related topic posts there, or to deliberately (maybe on purpose, even  ) 'LITTER' the Canadian BroadBand forum with them, so that the mods cannot help but notice them, even if we were to say nothing further on the matter of a 'Front-Page' forum for START.
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We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
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START Forum »Start Communications
Or you can still use Canadian Broadband.
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Reviews:
·Start Communicat..
| said by Davesnothere:Though I personally do not find the 'Junior START forum' »Start Communications hard to find in the least, it's a tough call whether to post our individual START-related topic posts there, or to deliberately (maybe on purpose, even) 'litter' the Canadian BroadBand forum with them.
I agree. It wouldn't be a good idea to litter the Canadian Broadband forum with Start-related posts -- just for the sake of creating more posts. Of course you know that wasn't my intent |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
1 edit | said by silvercat:I agree. It wouldn't be a good idea to litter the Canadian Broadband forum with Start-related posts -- just for the sake of creating more posts. Of course you know that wasn't my intent
Of course not ! 
But MY purpose was to ask "If we DO have something worthwhile to say/ask, then WHICH would be the better and more effective place to post ?", based upon how many folks would SEE it, as well as the eventuality of getting a primary forum for START.
(BTW, I edited my last post some more....)
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We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
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START Forum »Start Communications
Or you can still use Canadian Broadband.
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fxsti
join:2012-12-31
Oakville, ON | reply to fxsti
To update and get back on track, I received the Thomson Modem three days after calling Start. I chose the rental option rather than purchase, since I was told that the only Docsis 3 modem they had in stock to service my area was the Technicolor modem.
I plugged the modem in, rebooted my Linksys router, and verified through traceroute that I have service through Start. Both modems will work at this time with their respective service provider. Download speeds are about the same, although I did order the 20mbps from Start versus the 14mbps that I have from Cogeco.
Will I get the 20mbps on Start automatically after my cancel date on
Cogeco or do I need to call Start? |
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 roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | Is your modem syncing with a D2 or D3 profile (ie how many channels listed at 192.168.100.1). And also what is your activation date with us? Thanks. |
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fxsti
join:2012-12-31
Oakville, ON | Activation Date is the 16th.
From the Diagnostics Page, does the below give you the profile?
Channel Frequency Power SNR BER Modulation
1 453.0 MHz 8.6 dBmV 42.5 dB 0.010 % 256 QAM
2 471.0 MHz 11.3 dBmV 44.0 dB 0.003 % 256 QAM
3 477.0 MHz 11.5 dBmV 43.8 dB 0.003 % 256 QAM
4 483.0 MHz 11.7 dBmV 43.9 dB 0.001 % 256 QAM
5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
Return Path:
Channel ID Frequency Power Modulation
3 25.3 MHz 45.0 dBmV 64 QAM
0 0.0 MHz 0.0 dBmV QPSK
0 0.0 MHz 0.0 dBmV QPSK
0 0.0 MHz 0.0 dBmV QPSK
Thanks |
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fxsti
join:2012-12-31
Oakville, ON | reply to rocca
Channel Frequency Power SNR BER Modulation
1 453.0 MHz 8.6 dBmV 42.5 dB 0.010 % 256 QAM
2 471.0 MHz 11.3 dBmV 44.0 dB 0.003 % 256 QAM
3 477.0 MHz 11.5 dBmV 43.8 dB 0.003 % 256 QAM
4 483.0 MHz 11.7 dBmV 43.9 dB 0.001 % 256 QAM
5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
Return Path:
Channel ID Frequency Power Modulation
3 25.3 MHz 45.0 dBmV 64 QAM
0 0.0 MHz 0.0 dBmV QPSK
0 0.0 MHz 0.0 dBmV QPSK
0 0.0 MHz 0.0 dBmV QPSK |
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roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | Thanks so you're in D3 which is good and should see the new profile speed on the 16th. If not just call in and we can get it adjusted but should be fine - will probably need to factory reset the modem on the 16th though. |
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| reply to MichelR
said by MichelR:said by silvercat:Better that we get more posts concerning Start Communications in the main Canadian Broadband forum. The more Start topics there are here, the better chance that the mods will move the Start forum into the main "Canadian" section -- for greater visibility. For that to happen, people would have to stop just adding to the humongous Start thread and start new threads when they have a question. Agreed... Start's MEGA-THREAD in CdnBB must DIE! The new-page delay is a real PITA, and confusing to new posters! Maybe when there is a new Start announcement...
Well, I'm always going to try make a new person aware of the Start Junior Forum; posts seem to be going up almost equally in both forums lately.
I'm actually quite happy to see 'no posts' in the Start forum for periods of a day or two. That probably means no big problems, and/or their phone/email/website support systems are working well!
A lot of the heavy Teksavvy traffic in the early days was probably MLPPP-related. |
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dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris
| reply to fxsti
said by fxsti: I have just ordered the Advanced Cable Internet Service with Start Communications.
Just ordered the same service myself, got the confirmation email, just waiting for the call to confirm.
I've started a review that I'll update as the process unfolds.
Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged |
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