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fxsti

join:2012-12-31
Oakville, ON
reply to dillyhammer

Re: Start Communications

What has been really great about switching over is that I was able to plug in the new modem, and seamlessly begin using the Start service. No network interruption and no lost calls over my voip = happy wife


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to fxsti
said by fxsti:

Activation Date is the 16th.
From the Diagnostics Page, does the below give you the profile?

Just thought I'd point out that your power levels are a bit high and that error correction is kicking in on your connection. Not only do you want it between -10 and +10 to be ideal (spec is -15 to +15, once you get beyond them you'll start losing sync), but you also want the power level to be within +/- 2 for each channel. You might be fine and not run into any issues as your SNR looks good, but this is something you might want to keep in mind if you do run into issues in the future.

If it were me, I'd check the quality of the line coming in and see if there are any splitters where they shouldn't be. If everything otherwise looks good, I'd be on the horn over the disparity between the channel 1 and 2-4 power levels as that indicates something far more weird going on with your line rather than just the signal being too loud.


ruddypict

join:2010-03-24
kudos:2
reply to fxsti
Can any of you new Start customers tell me if they offer static IP?

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL
said by ruddypict:

Can any of you new Start customers tell me if they offer static IP?

Not for cable. Not sure about dsl.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to ruddypict
Not available on cable, but yes for dsl.


dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
said by rocca:

Not available on cable

And that's not just Start either - no cable provider does static for residential that I'm aware of.

Business cable, yes. Cha-ching.

Mike


BThunderW

join:2010-02-16
Cambridge, ON
reply to ruddypict
Easy solution for static IP. Get a basic VPS server for about $10/month. Set up a VPN bridge between the two, have your home connect to the VPS since the VPS ip doesn't change.

Your VPS IP is now your static IP address.

fxsti

join:2012-12-31
Oakville, ON
reply to fxsti
To complete my report on this migration over from Cogeco, I can say I have been very pleased. While I was already on the Start service with the rental modem well before the cutover date, I ended up purchasing a Cisco DPC3000 modem on ebay. Within 3 hours of calling in the new MAC address, my new modem was plugged in and working with the promised up and down speeds. The difference is noticeable and for anyone on the fence about service interruption etc., there really isn't anything to worry about.


Jeffer71

join:2008-09-13
Carrying Place, ON
reply to rocca
Do you offer Mlppp?


rogersmogers

@start.ca
said by Jeffer71:

Do you offer Mlppp?

Why would you want that? Just get cable if you want speed.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to Jeffer71
said by Jeffer71:

Do you offer Mlppp?

Yes we do, no extra charge other than second service.


Jeffer71

join:2008-09-13
Carrying Place, ON
Reviews:
·Acanac
reply to rogersmogers
said by rogersmogers :

said by Jeffer71:

Do you offer Mlppp?

Why would you want that? Just get cable if you want speed.

Ever live in the country?

said by rocca:

said by Jeffer71:

Do you offer Mlppp?

Yes we do, no extra charge other than second service.

Thanks!