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Links: ·Bell Direct Forum ·Bell FAQ ·Alcatel FAQ ·Inside Wiring FAQ ·Stalls and Freezes Help ·Bell Reviews
AuthorAll Replies

themisa

join:2012-05-22

reply to kovy

Re: Bell Canada Fibe25/10 can ping but cannot browse frequently

I am also with Teksavvy. Bell updated the firmware on the Cellpipe and the restarts are now gone, but that's besides the point.

Sagemcom issue clearly exists. It's hard to demonstrate to tech support since it doesn't affect ping and in some cases disappears in the time it takes to reach support, i.e. 30min.

How do we get Bell to address this globally?

kovy

join:2009-03-26
kudos:8

said by themisa:

I am also with Teksavvy. Bell updated the firmware on the Cellpipe and the restarts are now gone, but that's besides the point.

Sagemcom issue clearly exists. It's hard to demonstrate to tech support since it doesn't affect ping and in some cases disappears in the time it takes to reach support, i.e. 30min.

How do we get Bell to address this globally?

Both the Cellpipe and Sagemcom had this problem for me. How to fix this globally, no idea.

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