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saki

join:2013-01-01

DPC3825 Bridge mode problems -expert needed

Hi, I have a DPC3825 that I use in bridge mode and a cisco e4200 router.

My problems started when I unplugged the cable to the modem (to move the wire) and plugged it back in.

I am on extreme package 35 DL speed but I always get over 50 on ipad all the time.

I spent hours on phone and rogers was no help yesterday at all. I called cisco and reloaded my firmware and it is working 100%.

My problem is DL speed is really slow on wifi 5gh and 2.4gh but when I connect ethernet cable to either my router or to DPS3825 I get blistering speeds in excess of 60mg averaging around 70mb speed.

Now, weird thing is when I disabled bridge mode my wifi speed was fast and over 50mb DL speed again. So I enabled and disabled bridge mode about 10 times to test and fast when it's disabled and slow when it is enabled. I'm doing all the speedtests through my cisco e4200 router. But same type of results for wifi connection on DPC3825.

It's like when bridge mode is on my wifi speeds are slow. When just in router mode my wifi signals are blazing fast again.

Rogers had reset on their end before all this. Is their special settings before I enable bridge mode?

Does rogers have to do anything on their end for bridge mode?

I'm suspecting bad DpC3825.


yyzlhr

join:2012-09-03
Scarborough, ON
kudos:4

I've heard of similar issues with some users trying to use bridge mode. You can try swapping the modem and see if that works, or you can try a LAN to LAN connection if you're only using the e4200 for it's wireless range and not for it's other router functionality.


saki

join:2013-01-01
reply to saki

I had no issues before. Was perfect until I disconnected coaxil cable to re route it. I should have powered down modem I think.

Anyway, I'm suspecting after all test I have done it now narrowed only and solely to modem.

Hopefully others that have this issue will realize that it is not their equipment but rogers modem.

Rogers like to say if LAN speed is high then it is working fine. Not true.

Bridge super slow wifi speeds, bridge disabled insanely fast speeds over wifi again. With no other changes then just disabling and enabling bridge.

I'm hoping they didn't mess up profile settings when they upgraded my plan or reset my modem.


JAC70

join:2008-10-20
canada
reply to saki

said by saki:

My problem is DL speed is really slow on wifi 5gh and 2.4gh but when I connect ethernet cable to either my router or to DPS3825 I get blistering speeds in excess of 60mg averaging around 70mb speed.

Looks like your e4200 or your wireless clients are the problem, then.

simon726

join:2006-12-21
Ajax, ON
reply to saki

said by saki:

I had no issues before. Was perfect until I disconnected coaxil cable to re route it. I should have powered down modem I think.

Anyway, I'm suspecting after all test I have done it now narrowed only and solely to modem.

Hopefully others that have this issue will realize that it is not their equipment but rogers modem.

Rogers like to say if LAN speed is high then it is working fine. Not true.

Bridge super slow wifi speeds, bridge disabled insanely fast speeds over wifi again. With no other changes then just disabling and enabling bridge.

I'm hoping they didn't mess up profile settings when they upgraded my plan or reset my modem.

It could be that your E4200 router can be defective. Also, does your router firmware has the original stock firmware or do you mod it with DD-WRT?

saki

join:2013-01-01
reply to saki

It cannot be router, when I disable bridge wifi on rogers modem/router is slow as well.