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FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL
reply to Somnambul33t

Re: [DVR] DXC3400 weird problem

said by Somnambul33t:

Moved over the weekend and had a tech install a DCX3400 today. He left while still on hold to activate the box, and probably got DC'ed in the elevator b/c i had to call comcast later and have them activate it for me.

However im still having an issue. any time the STB gets input from the remote, the cable picture and audio skips. happens when doing anything in guide at all: scrolling channels, Info, Last, left/right/up/down, enter, etc. It's probably about a half second skip, but happens with every button press. never seen anything like it before.

I would try unplugging it for a minute or two. If it still does it you can format and reset the box completely. Finally if that doesn't work then the box is simply bad. Let us know what happens.
--
"The relationship between what we see and what we know is never settled..."


Somnambul33t
L33t.
Premium
join:2002-12-05
Blackwood, NJ

unplugging didnt work. how do i format and reset it?