juryman
join:2007-12-08
North Royalton, OH | Fake WOW Emails. Is it just me, our has anyone else been recieving fake WOW cable emails, asking me to subit my login and personal information because the account database crashed and lost all the info.
Hey WOW Dan... Are you guys aware of this? |
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 NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:6
 ·SONIC.NET
·Pacific Bell - SBC
1 edit | said by juryman:Is it just me, our has anyone else been recieving fake WOW cable emails, asking me to subit my login and personal information because the account database crashed and lost all the info.
It is not just WOW, but many other ISPs. Since most ISPs now block outbound port 25 access off network, spammers no longer can run 'bots on infected residential user computers, and successfully send spam. However, if they can obtain user login details, they can hijack access to the message submission servers and spew their spam that way.
EDIT: Clarification of 'botting.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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 WOW_DanPremium
join:2011-03-24
Naperville, IL
kudos:22 | reply to juryman
These emails get sent out by spammers from time to time. Just keep in mind WOW! will never ask you for your account information in an email, so if that's the case, do not respond to the emails. This happens with many ISPs, it's nothing new, they try and take advantage of less knowledgeable users to exploit their accounts to send out spam. If you ever have a question about the legitimacy of an email, you can always contact customer service, but if they ask for your username or password, it's obviously a phishing email, because we have all of that information on file, and it's backed up.
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Dan Della Terza
WOW! Internet, Cable & Phone
CMTS Operations Engineer |
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| reply to juryman
ISP's will never ask for that sort of information. Just ignore those phising scam mails and delete.
Sometimes they'll use e-mail services like Hotmail to send Hotmail users the same sort of thing, acting like they're Hotmail tech support. Again, services like Hotmail or Gmail will never ask for your login information. This is how they hijack accounts or steal identities. |
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 Bill_MIBill In MichiganPremium,MVM
join:2001-01-03
Royal Oak, MI
kudos:1
 ·WOW Internet and..
·Comcast
| reply to juryman
Strangely, I got my first ever non-WOW email, a phishing FedEx Package message, on Mar 3. And this is to a WOW email address I've never used anywhere - yet it's guessable and likely derived that way.
For my main account, my email is pure jibberish and also used nowhere. If I get anything there it becomes more likely WOW was compromised. But no sign of this yet.  |
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