Topic '[Connectivity] North Side Chicago/ What's going on??' in forum 'Comcast HSI' - dslreports.com

Re: [Connectivity] North Side Chicago/ What's going on??

Sun, 27 Jan 2013 14:51:12 EDT

anon posted : I've been having issues too... It seems as though they just cleared up though. I am getting path pings to google with 10-15% packet loss and 200-600ms pings. I went as far as downloading TCPView and akamai funneled 300 MB of garbage to my PC in under 30 minutes. It was ridiculous! I haven't been able to do anything for days.

I called comcast twice, they stated my connection was fine... I agreed with them. My connection was fine... it is their connection that is broke!

Re: [Connectivity] North Side Chicago/ What's going on??

Mon, 21 Jan 2013 23:52:34 EDT

CUBS_FAN posted :

said by EG:

Was anything on your LAN /home network accessing the internet at that time ? Is the wireless radio enabled ? If so, do you have it locked down ?

I noticed a lot of random times where the connection seems slow and packet loss was occurring. I changed the MAC address on the Wireless Router and rebooted the cable modem and now got a new IP address. I think I was holding on to the same IP address for over a year now. The latency is a lot lower now.
I have a secured regular connection and a open guest account that requires a password when opening a internet browser. The router setup page is password protected as well.

Before : Ping statistics for 64.86.137.29:
Packets: Sent = 27, Received = 27, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 1653ms, Average = 562ms

After: Ping statistics for 64.86.137.29:
Packets: Sent = 279, Received = 279, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 63ms, Average = 18ms

Re: [Connectivity] North Side Chicago/ What's going on??

Wed, 02 Jan 2013 23:38:42 EDT

EG posted : Was anything on your LAN /home network accessing the internet at that time ? Is the wireless radio enabled ? If so, do you have it locked down ?

Re: [Connectivity] North Side Chicago/ What's going on??

Wed, 02 Jan 2013 22:33:09 EDT

CUBS_FAN posted : that's right at your Node or so it seems. Do you live in an area with a lot of apartment buildings? Might be crowding?

Tracing route to 98.228.152.1 over a maximum of 30 hops

1 13 ms 3 ms 12 ms MY-WIRELESS [192.168.1.1]
2 51 ms 27 ms 27 ms 98.213.160.1
3 27 ms 16 ms 18 ms te-2-5-ur02.chicago201.il.chicago.comcast.net [68.86.115.25]
4 17 ms 25 ms 13 ms te-0-6-0-5-ar01.area4.il.chicago.comcast.net [68.87.211.61]
5 49 ms 16 ms 20 ms te-3-1-ur04.algonquin.il.chicago.comcast.net [68.87.230.42]
6 18 ms 18 ms 14 ms 98.228.152.1

Trace complete.

Re: [Connectivity] North Side Chicago/ What's going on??

Wed, 02 Jan 2013 09:25:47 EDT

MWags83 posted : I'm in the NW suburbs and I started having issues last night. I can restart my modem, but it takes a long time to connect. I was about to call Comcast support, but thought I'd check here to see if others are having an issue.

After I'm connected, I can access stuff, but it's terribly slow.

Here's my traceroute:

Tracing route to www.google.com [74.125.225.211]over a maximum of 30 hops:   1    <1 ms    <1 ms    <1 ms  unknown [10.10.10.1]  2  1612 ms  1458 ms  1450 ms  98.228.152.1  3  1979 ms  1923 ms  1770 ms  te-9-2-ur03.algonquin.il.chicago.comcast.net [69.139.173.81]  4  1489 ms  1207 ms  1171 ms  te-8-4-ur04.algonquin.il.chicago.comcast.net [68.86.189.234]  5  1281 ms  1347 ms  1523 ms  te-0-3-0-0-ar01.area4.il.chicago.comcast.net [68.87.230.41]  6  1464 ms  1815 ms  1665 ms  he-3-5-0-0-cr01.350ecermak.il.ibone.comcast.net[68.86.95.237]  7  1892 ms  1817 ms  2018 ms  pos-0-13-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.87.250]  8  1217 ms  1048 ms   906 ms  66.208.228.202  9  1164 ms  1031 ms  1559 ms  209.85.254.120 10  1776 ms  1772 ms  1791 ms  72.14.237.133 11  1734 ms  1983 ms  1999 ms  72.14.232.141 12  1168 ms  1249 ms  1129 ms  72.14.239.51 13  1150 ms  1219 ms  1668 ms  216.239.46.151 14  1879 ms  1984 ms  1894 ms  209.85.251.111 15  1857 ms  1644 ms  1906 ms  den03s06-in-f19.1e100.net [74.125.225.211]

Here's a screenshot with signal info from my SB6120

»i.imgur.com/fQh0E.png

Re: [Connectivity] North Side Chicago/ What's going on??

Wed, 02 Jan 2013 00:03:34 EDT

mario02423 posted : The 6th hop in your trace is out of Comcast's network.

Things look fine from my end, too, but there was a nice jitter at the 2nd hop (out of the gateway)

Tracing route to a1526.dscg.akamai.net [205.234.225.210]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms *-static.hfc.comcastbusiness.net
2 907 ms 100 ms 31 ms *
3 55 ms 11 ms 10 ms te-0-2-0-4-sur03.elmhurst.il.chicago.comcast.net [68.86.116.13]
4 19 ms 23 ms 23 ms te-2-8-0-9-ar01.area4.il.chicago.comcast.net [69.139.185.189]
5 20 ms 23 ms 23 ms he-3-5-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.95.237]
6 13 ms 13 ms 14 ms be-12-pe03.350ecermak.il.ibone.comcast.net [68.86.84.190]
7 23 ms 22 ms 22 ms 173.167.57.126
8 15 ms 15 ms 13 ms unknown.scnet.net [205.234.225.210]

Trace complete.

Adding a second trace to the IP yours resolved to:

Tracing route to 157.238.74.202 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms *-static.hfc.comcastbusiness.net
2 47 ms 29 ms 10 ms *
3 10 ms 10 ms 8 ms te-0-2-0-4-sur03.elmhurst.il.chicago.comcast.net [68.86.116.13]
4 17 ms 23 ms 35 ms te-2-8-0-13-ar01.area4.il.chicago.comcast.net [69.139.185.205]
5 25 ms 21 ms 23 ms he-3-8-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.90.49]
6 13 ms 13 ms 13 ms ix-2-3-0-0.tcore1.CT8-Chicago.as6453.net [64.86.137.41]
7 15 ms 44 ms 17 ms 64.86.78.18
8 15 ms 14 ms 15 ms ae-8.r05.chcgil09.us.bb.gin.ntt.net [129.250.4.221]
9 24 ms 27 ms 23 ms 157.238.74.202

Re: [Connectivity] North Side Chicago/ What's going on??

Tue, 01 Jan 2013 22:52:03 EDT

pflog posted : Looks localized, but it would help to see your signal levels.
--
"I drank what?" -Socrates

Re: [Connectivity] North Side Chicago/ What's going on??

Tue, 01 Jan 2013 22:29:16 EDT

CUBS_FAN posted : Big swing of latency.

Pinging 64.86.137.29 with 32 bytes of data:
Reply from 64.86.137.29: bytes=32 time=980ms TTL=59
Reply from 64.86.137.29: bytes=32 time=692ms TTL=59
Reply from 64.86.137.29: bytes=32 time=1054ms TTL=59
Reply from 64.86.137.29: bytes=32 time=503ms TTL=59
Reply from 64.86.137.29: bytes=32 time=579ms TTL=59
Reply from 64.86.137.29: bytes=32 time=919ms TTL=59
Reply from 64.86.137.29: bytes=32 time=745ms TTL=59
Reply from 64.86.137.29: bytes=32 time=369ms TTL=59
Reply from 64.86.137.29: bytes=32 time=938ms TTL=59
Reply from 64.86.137.29: bytes=32 time=616ms TTL=59
Reply from 64.86.137.29: bytes=32 time=427ms TTL=59
Reply from 64.86.137.29: bytes=32 time=27ms TTL=59
Reply from 64.86.137.29: bytes=32 time=42ms TTL=59
Reply from 64.86.137.29: bytes=32 time=23ms TTL=59
Reply from 64.86.137.29: bytes=32 time=17ms TTL=59
Reply from 64.86.137.29: bytes=32 time=61ms TTL=59
Reply from 64.86.137.29: bytes=32 time=84ms TTL=59
Reply from 64.86.137.29: bytes=32 time=496ms TTL=59
Reply from 64.86.137.29: bytes=32 time=724ms TTL=59
Reply from 64.86.137.29: bytes=32 time=808ms TTL=59
Reply from 64.86.137.29: bytes=32 time=1653ms TTL=59
Reply from 64.86.137.29: bytes=32 time=1062ms TTL=59
Reply from 64.86.137.29: bytes=32 time=494ms TTL=59
Reply from 64.86.137.29: bytes=32 time=559ms TTL=59
Reply from 64.86.137.29: bytes=32 time=536ms TTL=59
Reply from 64.86.137.29: bytes=32 time=373ms TTL=59
Reply from 64.86.137.29: bytes=32 time=418ms TTL=59

Ping statistics for 64.86.137.29:
Packets: Sent = 27, Received = 27, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 1653ms, Average = 562ms

[Connectivity] North Side Chicago/ What's going on??

Tue, 01 Jan 2013 22:25:51 EDT

CUBS_FAN posted : Pages crawling all the sudden.. Anyone else in the N/W Side of Chicago?

Tracing route to a1526.dscg.akamai.net [157.238.74.202]
over a maximum of 30 hops:

1 42 ms 3 ms 12 ms MY-WIRELESS [192.168.1.1]
2 59 ms 57 ms 42 ms 98.213.160.1
3 78 ms 13 ms 12 ms te-2-5-ur02.chicago201.il.chicago.comcast.net [68.86.115.25]
4 19 ms 21 ms 26 ms te-0-6-0-5-ar01.area4.il.chicago.comcast.net [68.87.211.61]
5 44 ms 21 ms 60 ms he-3-5-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.95.237]
6 2358 ms 3208 ms 2643 ms ix-8-0-3-0.tcore1.CT8-Chicago.as6453.net [64.86.137.25]
7 * 3538 ms 2459 ms 64.86.78.18
8 1768 ms 1859 ms 2866 ms ae-8.r05.chcgil09.us.bb.gin.ntt.net [129.250.4.221]
9 2152 ms 2379 ms 2469 ms 157.238.74.202

Trace complete.