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MWags83

join:2013-01-02
reply to CUBS_FAN

Re: [Connectivity] North Side Chicago/ What's going on??

I'm in the NW suburbs and I started having issues last night. I can restart my modem, but it takes a long time to connect. I was about to call Comcast support, but thought I'd check here to see if others are having an issue.

After I'm connected, I can access stuff, but it's terribly slow.

Here's my traceroute:


Here's a screenshot with signal info from my SB6120

http://i.imgur.com/fQh0E.png


CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
kudos:1
Reviews:
·AT&T U-Verse
·magicjack.com
·Comcast
·Vonage
that's right at your Node or so it seems. Do you live in an area with a lot of apartment buildings? Might be crowding?

Tracing route to 98.228.152.1 over a maximum of 30 hops

1 13 ms 3 ms 12 ms MY-WIRELESS [192.168.1.1]
2 51 ms 27 ms 27 ms 98.213.160.1
3 27 ms 16 ms 18 ms te-2-5-ur02.chicago201.il.chicago.comcast.net [68.86.115.25]
4 17 ms 25 ms 13 ms te-0-6-0-5-ar01.area4.il.chicago.comcast.net [68.87.211.61]
5 49 ms 16 ms 20 ms te-3-1-ur04.algonquin.il.chicago.comcast.net [68.87.230.42]
6 18 ms 18 ms 14 ms 98.228.152.1

Trace complete.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10
reply to MWags83
Was anything on your LAN /home network accessing the internet at that time ? Is the wireless radio enabled ? If so, do you have it locked down ?


CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
kudos:1
Reviews:
·AT&T U-Verse
·magicjack.com
·Comcast
·Vonage
said by EG:

Was anything on your LAN /home network accessing the internet at that time ? Is the wireless radio enabled ? If so, do you have it locked down ?

I noticed a lot of random times where the connection seems slow and packet loss was occurring. I changed the MAC address on the Wireless Router and rebooted the cable modem and now got a new IP address. I think I was holding on to the same IP address for over a year now. The latency is a lot lower now.
I have a secured regular connection and a open guest account that requires a password when opening a internet browser. The router setup page is password protected as well.

Before : Ping statistics for 64.86.137.29:
Packets: Sent = 27, Received = 27, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 1653ms, Average = 562ms

After: Ping statistics for 64.86.137.29:
Packets: Sent = 279, Received = 279, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 63ms, Average = 18ms


GrStaKa

@comcast.net
I've been having issues too... It seems as though they just cleared up though. I am getting path pings to google with 10-15% packet loss and 200-600ms pings. I went as far as downloading TCPView and akamai funneled 300 MB of garbage to my PC in under 30 minutes. It was ridiculous! I haven't been able to do anything for days.

I called comcast twice, they stated my connection was fine... I agreed with them. My connection was fine... it is their connection that is broke!