look closely everytime
We have been loyal DTV customers for 12 years, due to a lack of choices where we live. Back in September we moved to a new place and took it with us,, no problem they even upgraded us to HDTV receivers we pay the bills, one day my husband gets to looking at the bill and sees that they are charging us for 3 receivers, we only have 2, he calls customer service and they tell him he has to pay the bill in full before they can credit us back the money. We owed 60$ they owed us 48$, didn't understand why after 12 years they couldn't credit it back. Fast forward to today, I wake up to watch the news and it says we have no service, call customer service and it won't let us talk to a person, keeps telling us to make a payment-we owed $88, paid $100 last week, so that would be extra money? Plus they still owe us the other credit! Now that we live closer to civilization I think it's time we just get CABLE!