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oneonthefly

join:2013-01-02
Whitby, ON
reply to dillyhammer

Re: ruined xmas.. ty tek sav

they say they will send em refund soon,. when modem gets back to them,. i refused accept it at post office per thier instructions,.. so hopefully i'll get refund soon in mail i guess? i'll wait for that then shop around... few more days or weeks without xmas present for kids i guess.. all i can do.. after all this, tek sav still claims up to rogers to authorize a service... i still fail to see why this auth. is not confirmed 100% before tek accepts money and welcomes one into their family.. cart before the horse in my humble opinion..?



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
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2 recommendations

said by oneonthefly:

they say they will send em refund soon,. when modem gets back to them,. i refused accept it at post office per thier instructions

Seems to me that the least TSI can do under the circumstances is verify that delivery was in fact refused (one phone call) and issue a refund (a half dozen mouse clicks / key strokes).

TSI? Come on man. Make it right.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
reply to oneonthefly

If you can't get DSL from TSI, you probably won't get it from anyone other then BHELL, so shopping around won't really help.



fourboxers
Co-Lead Mod
join:2003-05-04
Toronto, ON
reply to dillyhammer

(topic move) ruined xmas.. ty tek sav

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The post that was here (and all 10 followups to it), have been removed.